Full - Time: Starting at $15 per hour.


Shift: Tuesday 2pm - 10pm, Wednesday 2pm - 10pm, Thursday 2pm - 10pm, Friday 1pm - 9pm, Saturday 1pm - 9pm.


Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.


At National Fitness Partners, we don’t just work in fitness- we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.


  • We Are Accountable - Self-starters who pursue excellence.
  • We Are Driven - Problem solvers who deliver results.
  • We Are Passionate - Positive energy with a real desire to help others.
  • We Are Ambitious - Always learning and growing toward success.


We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!


Customer Service Representative Benefits:


  • Growth Opportunities over 90% of our management team started as an entry level team member!
  • Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
  • Shift-differential pay for select shifts
  • PTO for all employees
  • 401K Retirement Fund (Employer match up to 4%!)
  • Health Insurance Options including Health, Dental, Vision, family life insurance, and more
  • Basic Life Insurance & Short-Term Disability I00% Company Paid!
  • Employee Assistance Program
  • Free employee Black Card Membership including one free Black Card Membership for a direct family member


Customer Service Representative Responsibilities:


Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.


  • Answer phones in a friendly manner using information script
  • Greet members, sign up and tour new members, and log amenities.
  • Respond to member questions and concerns in a timely and professional manner
  • Process beverage or merchandise purchases through the point of sale system
  • Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
  • Provide a clean, sanitized and safe club environment.


Job Requirements:


  • Customer service experience
  • High school diploma/GED equivalent preferred
  • Must be 18 years of age or older
  • Basic computer proficiency


Physical Demands:


  • Frequent lifting, carrying, pushing, and pulling
  • Must be able to lift up to 75 lbs.
  • Will encounter cleaning chemicals during shift
  • Frequent climbing, balancing, kneeling and crouching during shift
  • Continual reaching with hands/fingers/arms during shift

Salary

Hourly based

Location

DE , United States Millsboro, DE, United States

Job Overview
Job Posted:
1 month ago
Job Expire:
1 week from now
Job Type
Full-Time
Job Role
Assistance

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Location

DE , United States Millsboro, DE, United States