Front Desk Specialist

Do you thrive in dynamic environments, love creating meaningful experiences for others, and have a passion for both hospitality and marketing? Werkstatt360 is looking for a

This role is ideal for someone friendly, tech-savvy, organized, and creative. You’ll be the first face our members and guests see and will play a key role in everything from front desk operations and sales support to managing social media and marketing content.

• Greet and assist guests and members with professionalism and warmth
  
• Answer phone calls, route messages, and handle mail and deliveries
  
• Manage daily front desk operations and maintain a polished, welcoming environment
  
• Create and schedule engaging content for Instagram, Facebook, and LinkedIn
  
• Design flyers, newsletters, and event promos using Canva and ChatGPT
  
• Support workspace sales when needed
  
• Coordinate member move-ins and move-outs with attention to detail
  
• Help plan and execute on-site events and community-building activities
  
• Maintain accurate records across platforms and manage vendor relationships
  
• Ensure shared spaces are clean, stocked, and organized
  

• 1-2 years of experience in hospitality, front desk, coworking, sales, or customer service
  
• Strong marketing skills, especially with social media platforms, Canva, and ChatGPT
  
• Excellent organization, time management, and multitasking abilities
  
• A people-person with strong communication and interpersonal skills
  
• Tech-savvy and comfortable learning new software tools
  
• Confident in conducting tours when the General Manager is not available and having light sales conversations
  
• A positive attitude, strong sense of initiative, and willingness to wear many hats
  

At Werkstatt360, we don’t just offer office space-we create an elevated experience where professionals and entrepreneurs can thrive. Our boutique-style workspaces are thoughtfully designed to foster productivity, creativity, and meaningful connections. As a team member, you’ll enjoy:

• A supportive, inclusive company culture rooted in hospitality and collaboration
  
• Monthly bonus opportunities
  
• Full benefits including paid holidays, paid time off, matching 401K, health, vision, dental, life, & pet insurance options
  
• Opportunities to grow your skills in marketing, technology, and sales
  
• A beautiful, modern workspace with access to premium amenities
  
• Autonomy and trust to take ownership of your role and bring new ideas to life
  
• The chance to play a key role in shaping a vibrant, connected member community
  
• Variety in your day-with everything from creative marketing projects to customer engagement
  
• Flexibility to work across two inspiring locations: Franklin and Brentwood
  

We’re a growing brand with a big vision, and we want passionate people who are excited to grow with us.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
  
• Dental insurance
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Vision insurance
  

Experience:

• Social media management: 1 year (Required)
  
• Front desk: 1 year (Preferred)
  
• Sales: 1 year (Preferred)
  

Ability to Commute:

• Franklin, TN 37064 (Required)
  

Work Location: In person