Responsible for undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic money handling, and more. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.
Responsibilities Include:
Greet clients and set a positive office atmosphere
Answer the phone, take messages, and redirect calls to appropriate offices.
Organize and maintain forms and records; update when necessary
Create and maintain updated documents and spreadsheets
Oversee sorting and distribution of incoming mail
Prepare outgoing mail (envelopes, packages, etc.)
Operate office equipment, such as photocopier, printers, etc.
Perform inventory of office supplies and order what is needed
Verification of insurance eligibility
Appointment confirmations
Assist providers with pharmacy communications
Maintain centralized scheduling for clinical and medical departments
Job Type: Full-time
Required education: High School Diploma or equivalent, Associate’s degree preferred
Required experience: Successful work experience in a front office setting or in another clerical position, Strong working knowledge of office procedures and basic accounting principles, Ability to effectively use and maintain office equipment, Solid knowledge of Microsoft Office, Outstanding communication skills, Great organizational and multitasking abilities
Proper Knowledge and Skills:
Core Competencies
Proper English and grammar, usage and spelling
Software application related to the field
General offices principles and practices
Basic computer knowledge including email etiquette
Professional phone and customer service demeanor
Physical requirements:
Must be able to lift 20-50 lbs.
Occasional to frequent walking, sitting, standing, driving
Close eye work (computers, typing, reading, writing)