Front Desk Receptionist

We are industry leading in skincare needs including skin rejuvenation, skin tightening for the face and body, wrinkle relaxing injectables, dermal fillers, body contouring and aesthetic treatments using industry leading devices & technology.

The right candidate for this role will demonstrate leadership skills, can support a growing team and excels at problem solving. They should excel at building genuine and authentic relationships, while providing expertise and medical aesthetic industry knowledge to our clients.

POSITION OBJECTIVE:

We are seeking a part-time receptionist staff member to work 35-38 hours per week at our beautiful McHenry location. We believe in providing exceptional customer experience by making our client our number one priority. Our staff’s philosophy for success is in building a relationship with each client while understanding their unique needs and wants to customize each treatment plan to meet individual wants and needs.

RESPONSIBILITIES:

• Answering phones, helping clients with questions/concerns & booking aesthetic appointments
  
• Maximizing providers schedules for efficiency & productivity when booking for clients
  
• Being able to provide knowledge and expertise about products, services & providers.
  
• Providing solutions to customer issues/challenges
  
• Helping our clients with filling out the required forms, information and making them feel comfortable & at ease within our clinic space (providing drinks & snacks, as needed)
  
• Basic office duties including doing emails, printing, copying, processing payment ect..
  
• Helping the providers with the set up of treatment rooms, supplies, cleaning, and client needs, as may be needed from time to time.
  
• Taking all before treatment pictures based on our outlined protocol
  
• Maintain strong client relationships, delivering the highest level of professional client care and adhere to ethical and privacy standards.
  

OUR STAFF ARE…

• Reliable, mature, and comfortable working independently
  
• Organized and detail oriented.
  
• Strong time management skills
  
• Professional and have excellent communication & problem-solving skills.
  
• Tech savvy
  
• Familiar with all forms of social media including Facebook, Instagram, Etc
  
• Dress in clean professional clothing, or uniform/scrubs provided by the clinic.
  
• Be energetic, considerate, and deliberate in their actions and be able to work as part of a team.
  

QUALIFICATIONS:

• High school graduate or post secondary education.
  
• Must have basic knowledge of word processing software, database software, data entry, keyboarding, basic computer skills, general office equipment and internet browser.
  
• Hospitality or medical spa experience is an asset.
  
• Customer service experience and expertise is also an asset.
  

BENEFITS:

· Product and service discounts

We are driven by professionalism, dedication, and passion for the medical spa industry, and looking for someone who shares these values to join our team!

Job Type: Full-time

Pay: $21.46 - $25.84 per hour

Expected hours: 35 - 38 per week

Work Location: In person