Front Desk Night Audit

Overview:

Our Night Auditors are the overnight ambassadors of Big Sky Resort, responsible for ensuring seamless guest service and accurate end-of-day operations. You’ll be the go-to contact for guests arriving late, departing early, or needing assistance throughout the night. In this role, you’ll gain a deep understanding of our lodging offerings and play a key part in keeping operations running smoothly while most of the resort sleeps.

This position supports front desk operations at the Summit Hotel, Village Center, and Huntley/Shoshone Lodge.

Responsibilities:

• Serve as the primary point of contact for late-night inquiries and guest needs
  
• Run nightly audit reports and reconcile daily transactions across lodging and food & beverage outlets
  
• Process credit card and cash transactions with accuracy and attention to detail
  
• Communicate effectively with Security and other overnight departments as needed
  
• Stay informed on all resort activities, dining options, and amenities to assist guests at any hour
  
• Collaborate with Bell, Concierge, Housekeeping, and Maintenance teams to fulfill guest requests
  
• Maintain a safe and welcoming front desk presence while standing for extended periods
  
• Protect guest privacy and respond appropriately to unusual activity or behavior
  

Qualifications:

• High School Diploma or equivalent
  
• Positive attitude and strong desire to learn
  
• Hospitality experience is preferred but not required
  
• Computer literate and proficient with Microsoft Office Suite
  
• Available for overnight shifts, typically 11:00pm - 7:00am
  
• Ability to lift, push or pull at least 35 pounds
  
• Must be able to work on your feet for at least 8 hours
  
• Must be able to climb stairs multiple times per shift
  

• Discounted vouchers for skiing at Big Sky Resort for friends and family
  
• Discounted ski/snowboard rentals with a free employee lesson
  
• 25%-50% off F&B and Retail at all Boyne outlets
  
• Eligibility for affordable Team Member Housing
  
• Lodging discounts for friends and family
  
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  
• Wellness Day and Eligibility for PTO
  
• Monthly employee events