Front Desk Associate

Do you love barre fitness AND working with people in a professional wellness environment? We have just the job for you! The Bar Method Newport Beach is looking to grow our Front Desk Support team.

Responsibilities:

• Greet and welcome clients in a warm and professional manner and cultivate a fun, supportive studio environment. Must be friendly, outgoing, and comfortable building relationships with new and established clients.
  
• Check clients into class using the reservation software, answer phone calls, texts and emails, and assist clients with general inquiries regarding memberships, promotions, and special studio events.
  
• Sell membership packages to new/existing clients and drive positive conversion rate from new client special package to monthly recurring membership.
  
• Maintain a clean and organized studio, including front desk area, studio room, and changing room. Tidying and light cleaning between and after classes, including organizing studio props, folding towels, and restocking product.
  
• Support instructors by setting up studio room with necessary props before class, help clean up props and reset studio after each class.
  
• Manage retail floor including merchandising product, inventory management, executing seasonal sales events and processing credit transactions.
  

Qualifications:

• Excellent communication and customer service skills.
  
• Proficient on a Mac, basic computer skills including Word, Excel, Outlook and OneDrive.
  
• Strong attention to detail and organizational skills.
  
• Ability to multitask and prioritize tasks effectively.
  
• Problem-solving skills to handle guest inquiries or issues.
  
• Previous experience in a similar role is preferred, but not required.
  

Our team works together to provide the best all-around client experience, killer workouts with exceptional customer service, in a luxury studio environment. We pride ourselves on being the best in barre! Join our team today!

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 4 - 8 per week

Benefits:

• Employee discount
  
• Flexible schedule
  
• Free parking
  

Work Location: In person