Food Service Manager

Summary:

The Food Service Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for leading the efficient, effective, safe, legal and profitable operations of the Food Service Department. He/She coordinates human relations for the Food Service Department and ensures execution of all company and department policies and procedures on a timely basis.

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
  
• Responsible for hiring, training and performance management of team members
  
• Responsible for communication of information distribution to entire department
  
• Responsible for maintaining positive atmosphere, spirit and morale within the department
  
• Demonstrate effective leadership skills by managing time and delegation
  
• Develop team members and future leaders utilizing available materials and systems
  
• Support and execute division concepts and programs
  
• Accountable for executing and meeting financial goals
  
• Responsible for identifying areas of opportunity throughout the store and within the department
  
• Ensure quality and consistent product availability and solutions to our guests
  
• Responsible for safeguarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
  
• Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
  
• Oversee that department systems and processes are utilized consistently and correctly
  
• Direct meetings with the food service leadership team to effectively plan production and promotion goals
  
• Verifies team member schedules against business needs
  
• Coach and discipline team members as necessary in accordance with policy and procedures with support from Talent Management
  
• Verify all books and manuals are kept updated
  
• Oversee inventory process and reporting
  
• Oversee that Food Safety Procedures are adhered to
  
• Approve all purchase orders and maintain adequate levels
  
• Demonstrate good conflict management skills
  
• Perform other duties assigned by upper management
  

• Must be 18 years of age or older
  
• High School Diploma or equivalent
  
• Experience in management at United Supermarkets or a minimum of 2 years� restaurant experience
  
• The Department Manager is required to work the scheduled work shift or as needed to meet the needs of the store guests and team members
  
• Ability to work and communicate with all levels of management and subordinates in a professional manner
  
• Ability to self-motivate, problem-solve and work with minimal supervision
  
• Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking
  
• Ability to lift and carry items weighing up to 50 lbs. and push and pull up to 100 lbs
  
• Ability to work within a freezer and/or fridge for up to 15 minutes
  
• Must possess technical skills to perform basic math and computer tasks (Word, Excel, Email).
  
• Ability to work at fast-paced, but efficient and controlled manner
  
• Must maintain Food Safety Manager certification
  
• Bilingual English/Spanish a plus
  
• Ability to receive phone calls at home
  
• Must be flexible to work various hours/shifts, including weekends and holidays
  
• Must attend meetings, including out-of-town, requiring overnight stays
  
• Must be able to transfer to another store within the area
  
• Ability to function as a team member and get along with others