The Financial Center Manager’s primary role is to provide exceptional service to clients and ensure that front-line personnel are prepared to consistently deliver customers our Gold Standards of Service. The manager in this role provides direct supervision for customer-facing staff, including setting goals and tracking progress, as well as taking corrective action when needed.
The staff in this area will open & maintain deposit accounts, consumer and mortgage loans, provide teller services, and other related services. The manager may be called upon to participate in the design and promotion of bank services, suggesting changes necessary for successful retail efforts, and is expected to ensure their staff is ready for success with promotions or new processes.
The financial center manager leads their personnel in the practice of good sales and cross selling skills and ensures that our sales program is properly administered and followed. In addition, the manager is responsible for ensuring that retail functions are carried out consistently and in accordance with bank policy.
The financial center manager is expected to lead the retail staff on their team in a way that effectively offers the full range of banking services to current and potential customers. The opportunity to build a strong team and support the community you serve is one that should be fully embraced and done with the pride of a job well done.
- College degree with major in Business, Economics, or equivalent preferred. Commensurate industry experience may be acceptable in lieu of degree.
- Five or more years of banking experience, two of which involved lending functions.
- This job requires skills needed in a typical office environment. This includes a good working knowledge of accounting and computer skills as well as utilization of office equipment.
We offer medical coverage, matched 401k plan, paid time off/holidays, and other employee incentives.
E.O.E.
Job Type: Full-time
Work Location: In person
Salary
USD 40,675 - 56,379 /yearly
Yearly based
Location
WV , United States Elkins, WV, United States
WV , United States Elkins, WV, United States
