Field Service Technician - Ames, IA

Our mission at WesTech is to help communities thrive by delivering high-quality water solutions with superior service - safely and sustainably. To achieve this mission, we recruit great people to be part of our collegial and collaborative teams in engineering, design, project management, field service, plant operations, professional services and more.

As one of the leading operating brands of Swire Water, our values of integrity, humility, endeavor, excellence and continuity make this an outstanding working environment. Our continuing success creates attractive opportunities for purpose-driven professionals to develop new skills, support vital industries, and grow their careers.

Summary:

Ready to Get Your Hands on Real Machines? We’re looking for a hands-on, mechanically minded Field Service Technician to join our team! Based in Ames, IA, you'll travel across the U.S. to work directly on our equipment - handling commissioning, maintenance, inspections, troubleshooting, decommissioning, and training. If you thrive on adventure, problem-solving, and working with machines in the field, this is your chance to make an impact where it counts.

Candidates for this position may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.

Candidates for this position may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.

Some of the work that you will do:

• Commissioning/Decommissioning, inspection, installation support, and troubleshooting of mechanical and electrical Rental equipment at remote treatment locations.
  
• Client interaction in support of local representatives, regional sales managers, and sales staff.
  
• Training of plant personnel on Rental equipment maintenance.
  
• Some of our Rental equipment needs coordination with PLC programmers to test and optimize controls for equipment while on site. Adjust timers and setpoints for various processes and chem feed systems based on site observations.
  
• Coordinate with other departments to help resolve any field issues.
  
• Maintain and accurately report timecard hours and travel expenses (company-issued expense card)
  
• Assist in shop activities when not on remote treatment locations including but not limited to preventative maintenance, loading and unloading of Rental equipment, rental inspections, and pre-deployment modifications.
  

Here are the skills that you need:

• High School Diploma, GED, or equivalent
  
• Three or more years of experience completing mechanical or electrical repairs.
  
• Ability to resolve basic electric/motor/VFD/electrical panel troubleshooting.
  
• Ability to read and understand assembly and erection drawings.
  
• Valid driver's license and an acceptable Motor Vehicle Record
  
• Ability to pass a criminal background, medical, or other related screenings as required by specific client locations.
  
• Ability to complete domestic or international travel. Potential travel up to 80%.
  
• Strong attention to detail and willingness to learn new skills.
  

Here are the skills that will set you apart:

• Two year or higher degree or certification in a mechanical trade program, programming, or engineering.
  
• Five or more years of experience completing mechanical or electrical repairs.
  
• Broad knowledge and expertise in instrumentation used in water treatment processing.
  
• Ability to safely handle chemicals and understand chemical feed calculations.
  
• Understand various components of mechanical water and wastewater treatment equipment and how they operate individually and collectively.
  
• Understanding of Process & Instrumentation Diagrams, Control Philosophy.
  

Experience with any* of the following PLC’s: Allen Bradly, Modicon, Siemens, Automation Direct, and Omron.

Physical Requirements

• Must be able to work at a desk using a computer and phone system.
  
• Some lifting (up to 50 lbs.) may be required, particularly in the warehouse or at job sites.
  
• May need to work in confined spaces in accordance with OSHA guidelines.
  
• Job site inspections may require:
  

+ Bending, stooping, climbing ladders, and walking on catwalks or elevated walkways (may involve heights).

+ Exposure to various environmental conditions, including cold, heat, wet, dark, or dusty areas.

+ Wearing safety gear such as harnesses, respirators, or other personal protective equipment (PPE). A clean-shaven face may be required for proper respirator use.

• In the fabrication shop, may involve using hands near mechanical equipment or moving parts.
  
• Must comply with all safety regulations and protocols.
  
• Extended periods of standing and walking in construction or industrial environments
  

Benefits and perks we offer:

• Competitive salary and performance-based annual bonuses.
  
• Dollar for dollar 401K match of 6%.
  
• Comprehensive health and wellness benefits package
  
• Company HSA contribution, Paid Parental Leave, Employee Assistance Program
  
• Company-paid Life Insurance, Accidental Death and Dismemberment, and Long-term Disability.
  
• PTO plan and Paid Holidays.
  
• Tuition Reimbursement.
  

WesTech considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.