The ideal candidate is prompt and reliable, with excellent support skills and communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior and quality service.
Responsibilities
(including, but not limited to):- Customer Service - Perform tests on equipment and machinery. Diagnose issues and resolve any requests or concerns that come up in a timely manner. Maintain relationships with customers and follow company operation and safety guidelines.
- Equipment repair and maintenance - Troubleshoot issues and guide customers on how to properly use equipment. Create customer work orders, perform machine repairs and maintenance as needed.
Requirements:
- Must be within local traveling distance range. No on/off cycle work will be provided
- Must be 21 years of age and have a valid driver's license with a clean driving record
- High school diploma or GED
- Must pass a pre-employment criminal background check and drug screen
- Must be willing and available to be on call 24/7 for after-hours requests
- Problem-solving skills and mechanical aptitude
- Previous diesel and service experience
- Technical/computer literacy skills, including but not limited to Microsoft Office, engine program tools, rental industry software, etc.
- Ability to build strong relationships with customers and display excellent communication skills
- Ability to manage workflow in a timely and consistent manner and work well in a team environment
- Ability to lift to 50+ pounds
- Ensure company workplace safety guidelines are followed and environmental standards are practiced when on duty or on site
- Personal tools required
Preferred:
- Trade/technical certification or previous industry experience
- Rotating equipment experience
- 2-5 years; Heavy equipment industry favorable
We provide Medical, Dental, Vision, Life, Disability and Supplemental benefits, along with a 401k option and employer match program.
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Salary
USD 46,579 - 56,802 /yearly
Yearly based
Location
OK , United States Oklahoma City, OK, United States
OK , United States Oklahoma City, OK, United States
