Facilities Maintenance Assistant

Overview:

Maintains and repairs facility’s structures including buildings, equipment, infrastructure, and grounds to ensure they operate effectively, efficiently, and safely. This involves both scheduled, routine tasks and corrective actions to address issues as they arise. Performs routine inspections, maintains, services, and conducts minor repairs on buildings and equipment. May perform a variety of semiskilled duties in the areas of plumbing, carpentry, electrical, painting, or plastering. Complies with established safety guidelines and procedures. Supports the organization’s strategic plan and workplace inclusion initiatives. Ensures productivity expectations, customer service and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Demonstrates an understanding and commitment to PPGT’s culture of quality, safety and risk awareness.

Responsibilities:

• Performs general facility repairs and installations.
  
• Performs routine facilities inspections.
  
• Oversees projects and assures work is completed to specifications.
  
• Monitors housecleaning and landscaping workers/services.
  
• Responsible for fencing and gate maintenance.
  
• Provides access to sites in accordance with Security policies.
  
• Assists in renovation or relocation of health centers; transfer of files or furnishings as directed.
  
• Coordinates additional pest control as required.
  
• May be responsible for large or small appliance repair and replacement.
  
• Collects trash from the parking lot and grounds.
  
• Inspects and treats grounds for insect infestations, weed growth, or damage to pavement, fences, gates, landscaping, lighting, etc.
  
• Inspects and repairs building interior including hard floors, carpets, walls, wall plates, doors, ceiling tiles, lights, furnishings, affixed signs, EXIT signs, and emergency lights/equipment.
  
• Monitors heating, ventilation, and air conditioning (HVAC) systems, change filters, clean grills, and assists with Digital Air Control maintenance.
  
• Aware of meeting room schedule and assists with event set-up.
  
• Installs, moves, removes wall-mounted items and office furniture, medical equipment, file cabinets, file boxes, supplies, chairs as needed.
  
• Performs routine and minor plumbing, painting, and electrical repairs.
  
• Escorts and assists as necessary, contracted repair and maintenance personnel and delivery or pick-ups.
  
• Responds to urgent facility requests as needed
  
• Attends staff meetings and training sessions as required.
  
• Conducts visits to other health centers or offices as assigned on a rotating basis.
  
• Changes light bulbs, replace ballast as needed. Keeps an inventory of cleaning and repair supplies.
  
• Verify that door closures are operating properly.
  
• Inspects roof for debris, signs of obstructed or improper drainage.
  
• Inspects parking lots for out of place tire stops, potholes, signs and other maintenance problems.
  
• Has restricted access to patient private health information and has no reason to view protected health information (PHI). May have access to data that is not considered PHI, such as aggregate numbers.
  
• Embraces the organization�s ‘In This Together� customer service standards and uses them with internal and external customers, every person, every time.
  
• Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
  

Qualifications:

High School diploma or equivalent + 2 years of facilities maintenance experience.

Related experience: facilities maintenance, plumbing, electrical work, HVAC, carpentry, and general building maintenance, construction, or repair.

Essential Physical Requirements/Working Conditions:

Must be able to bend, stoop, kneel, reach, and grasp. Must be able to stand, particularly for sustained periods of time. Must be able to move about on foot to accomplish tasks, such as moving from one work site to another. Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to talk such as convey detailed or important spoken instructions to other workers accurately. Must be able to hear such as the ability to receive detailed communication orally. Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Must be able to lift and/or exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Office environment.

Required Knowledge, Skills, and Abilities:

• Must be able to work flexible hours including evenings, weekends and possible holidays.
  
• Must be able to travel as required.
  
• Ability to identify operational improvement opportunities, make recommendations and implement remediation.
  
• Ability to make appropriate decisions in a timely manner.
  
• Ability to listen and assess the needs of various internal and external customers and to prioritize their needs.
  
• Be discreet and safeguard confidential information.
  
• Possess integrity and compliance - can be relied upon to act ethically.
  
• Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to the diverse cultural health beliefs and practices, preferred language, health literacy and other communication needs.
  
• Ability to work effectively as a team member.
  
• Ability to support multiple projects simultaneously.
  
• Ability to manage details and complexity, to handle a variety of tasks simultaneously and to work under pressure.
  
• Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making process.
  
• Organizational Awareness: Demonstrates a comprehensive awareness of the impact and implications of decisions and actions on other areas (departments or clinics) within the organization.
  
• Recovery Skills: Responds effectively and acknowledges responsibilities when clients (internal or external) experience problems or mistakes; rectifies the situation to restore client satisfaction; seeks information and collaborates with others to take action to implement permanent fixes. Maintains stable performance and emotions when faced with opposition, pressure, and or stressful conditions.
  
• Interpersonal Sensitivity: Acts in a way that indicates understanding and accurate interpretation of others� concerns, feelings, strengths and limitations. Uses interpersonal understanding to shape one�s own response.
  
• Building Relationships: Shows genuine interest in others� needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments.
  
• Work Management: Effectively manages time as a resource.
  
• Process Improvement: Understands core work processes; identifies process opportunities and issues; seeks information to understand the gap between current and desired performance; works effectively with others to identify and implement improvements; continuously works to improve returns for the client and the organization.
  
• Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; regularly meets deadlines.
  
• Exemplify the organization�s In This Together values: We Tend to the Team; We Respect and Honor All People; We Jump In; We Try and We Learn; We Care for our Business; and We Return to our Mission.
  

Agency Standards:

Must have excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet. Must have the willingness and ability to adapt to change including advances or new technology. Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction.

PPGT is an equal opportunity employer. We strictly prohibit unlawful discrimination of any kind, including discrimination on the basis of age; race, color, ancestry, national origin, or ethnicity; citizenship status; sex or gender; gender identity or gender expression or transgender status (including the individual's actual or perceived sex and the individual's gender identity, self-image, appearance, behavior, or expression); sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality); mental or physical disability; AIDS, AIDS Related Complex, or HIV status; perception of risk of HIV infection; or association with individuals who are believed to be at risk; religion or creed; genetic information; pregnancy status, including related medical conditions; marital status; past, current, or prospective service in the uniformed services; or any other basis protected by law. We are a drug-free and tobacco-free workplace.

Applicants have rights under the Federal Employment Laws. To view these notices, please click on the following links: Family and Medical Leave Act (FMLA) poster: Equal Employment Opportunity (EEO) poster; and Employee Polygraph Protection Act (EPPA) poster.