Facilities Director

Summary:

The Facilities Director is responsible for planning, organizing, coordinating and directing all functions of the Maintenance and Housekeeping departments in order to meet the stated mission, vision and values of Rogers Behavioral Health. It is expected that the Director will effectively operate the departments, continue the improvement of the department's processes and outcomes, comply with regulatory, hospital and corporate policy and procedures, efficiently manage finances and resources, promote teamwork and customer satisfaction, and integrate the department services into the organization's overall plan for the delivery of care and service. The Facilities Director will be familiar with NFPA Life Safety code as well as Joint Commission, State and OSHA requirements.

Job Duties & Responsibilities:

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Oversee the systems and processes of the Maintenance Department.

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• Support Managers� efforts to ensure system wide facilities procedures are followed. Create and implement new policies and procedures in conjunction with VP of Facilities when warranted.
  
• Directly responsible for documentation of inspection, testing and maintenance of all utilities and life safety systems, including sprinkler systems, fire alarm systems, emergency generators and water management.
  
• Review Computerized Maintenance Management Software (CMMS) reporting to determine areas for improvement.
  
• Ensure Infection Control Standards and overall quality goals are met.
  
• Demonstrate organizational skills that promote timely response to all inquiries and to project completion.
  

Oversee the activities of the Maintenance and Housekeeping staff.

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• Communicate goals for the department that are consistent with the goals and mission of the organization.
  
• Ensure Housekeeping and Maintenance Managers clearly communicate with affected departments regarding maintenance activities, project status and completion dates
  
• Utilize methods of measurable goal achievement by which employees can be evaluated for competence.
  
• Perform employee evaluations for Maintenance and Housekeeping Managers in a timely manner. Discuss with and review the Maintenance and Housekeepers performance appraisals of front-line staff.
  
• In conjunction with HR, coach Maintenance and Housekeeping Managers on handling serious incidents that arise that may be a detriment to an employee�s performance or to the facility in general.
  
• Engage in daily huddles at least weekly to promote accessibility for communication and problem resolution.
  
• Promote engagement and a team environment through leadership by example.
  
• Understand and enforce the Human Resources policies and procedures manual in a fair and consistent manner.
  

Effectively hire and train technicians according to accurate and current job descriptions.

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• Maintain and update job descriptions annually.
  
• Work with the facilities team and Talent Development to develop a system wide department training program that incorporates job descriptions with policies and procedures.
  
• Incorporate job description criteria in the employee performance evaluation tool.
  
• Complete the necessary recruitment and hiring documents in a timely and accurate manner.
  
• Assist the Human Resources department in the development of recruiting tools.
  
• Hold interviews that are comprehensive, fair, and lead to a timely recruitment decision.
  
• Utilize screening criteria for analysis of applicant�s qualifications, professional aptitude, and overall quality contribution to the organization.
  

Manage subcontractors.

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• Act as head of the Rogers Water Management team, working with subcontractor and EVS managers in West Allis and Brown Deer to ensure the program is comprehensive and consistent.
  
• Ensure subcontractors complete required training and documentation regarding confidentiality and vaccination status.
  
• As needed, complete Infection Control Risk Assessments prior to inception of work and monitor during project.
  
• As needed, determine need for Interim Life Safety Measures prior to inception of work, and delegate required inspections and drills during project.
  
• Monitor external contractor performance regarding regulations or requirements that relate to their areas or departments.
  
• Work with subcontractor management to ensure hospital policy is enforced, especially in regard to life safety.
  
• Establish and maintain positive work relations with vendors and other agencies.
  

Coordinate the hospital safety program and serve as safety officer.

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• Provide direction and communication to hospital staff regarding the safety program.
  
• Review, revise and monitor the safety and preventive maintenance programs.
  
• Review any new chemicals for safety approval and post SDS on the Rogers Intranet.
  
• Conduct in-service training when appropriate for hospital staff education of safety issues.
  
• Ensure that Fire and Emergency Drills, including evaluation of drill and recommended policy changes, occur per schedule.
  
• Documentation of events that require implementation of the Emergency Operations Plan.
  
• In conjunction with Executive Director of Preparedness, ensure 96-hour emergency stores are maintained.
  

Demonstrate an understanding of Joint Commission, NFPA and other regulatory agency compliance regulations.

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• Communicate with federal, state and agency personnel regarding overall hospital environmental, structural and life safety compliance.
  
• Ensure that Maintenance Manager is keeping documentation of compliance with federal, state and other regulatory agencies for hospital environment of care, structure and life safety requirements.
  
• Participate in in-services/seminars and other meetings to increase involvement and awareness of regulations.
  

Work with Facilities Leadership to adhere to budgets and maintain a strategic plan for facility maintenance and upgrades.

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• Manage FTE expenditures with compliance to the FTE budget.
  
• Manage capital and other operational expenditures with compliance to the related budget.
  
• Monitor monthly budgets, address and understand variances along with their impact on the overall budget, and provide an action plan regarding variances.
  
• Ensure critical infrastructure is maintained according to manufacturer and regulatory requirements.
  
• Maintain tracking system of all infrastructure assets in CMMS, including all maintenance and expected life span.
  
• Assist in Capital Investment budgeting.
  

Support the Rogers Operating System process.

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• Participate in the hospital�s performance improvement program, committees, and team projects.
  
• Contribute in a positive, solution-focused manner. Gain an understanding of the performance improvement process.
  
• Apply the performance improvement model to the Maintenance department�s functions.
  
• Educate maintenance staff regarding the Improvement System and encourage involvement.
  
• Represent the organization in a positive way personally and through the actions of the department.
  

Perform other related duties assigned by the VP of Facilities, or C-Suite leaders. This may include some oversight at the West Allis and Brown Deer campuses.

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Additional Job Description:

Physical/Mental Demands

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Work is performed inside buildings and outside on the grounds. Sitting, walking, stooping and climbing are normal activities. Will handle and manipulate tools and equipment. Near visual acuity is required to inspect maintenance and repairs. May be required to work long hours during emergency situations. Lifting up to 50# may be required at times.

• Have valid Driver�s License to travel between local sites.
  
• Possess excellent communication skills and abilities (written, verbal and auditory) to communicate with staff, patients, managers, contractors, and regulatory agency personnel. Familiarity with the Microsoft Office Suite programs and Computerized Maintenance Management System software.
  
• Have mathematical ability to prepare budgets and estimates for repair / maintenance of equipment, buildings and grounds.
  
• Possess spatial perception to read and understand blueprints and equipment diagrams.
  
• Able to research and analyze projects, organize an approach to project completion, and delegate tasks.
  
• Able to comprehend a wide range of technical subjects and coordinate details.
  
• Able to make emergency decisions in respect to safety issues and plant failure situations.
  
• Able to work to standards set by applicable national, state and local building codes.
  
• Physically/mentally able to perform job duties as verified by a physical exam by a licensed physician, per post-employment physical.
  

Education/Training Requirements:

• Five (5) years experience in healthcare facility maintenance leadership, including grounds, equipment, safety and supervision of external contractors.
  
• Technical experience with building systems and building automation systems.
  
• Knowledge of healthcare agency regulations, such as Joint Commission, NFPA, state and federal.
  

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
  
• 401(k) retirement plan
  
• Employee share program
  
• Life/disability insurance
  
• Flex spending accounts
  
• Tuition reimbursement
  
• Health and wellness program
  
• Employee assistance program (EAP)
  

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)