eLender

U.S. Eagle Federal Credit Union is a local not-for-profit, very for-people place. We are a place that quietly does the right thing in a world that can't stop talking about doing just that. At U.S. Eagle, you can make a big impact and help us create a world where people matter more than profit. The eLender makes a big impact by assisting members in all aspects of Lending and Member Service to meet their financial needs in a friendly, professional and knowledgeable manner.

We are looking for candidates that can work Monday - Friday, 8:30 am - 5:30 pm and rotating Saturdays, 9:00 am - 4:00 pm. 40 hour per week.

We value our employees and offer generous benefits as a way of thanking our staff for their hard work and dedication to our members and our community.

• Medical, dental and vision insurance is available the first of the month following date of hire.
  
• Pet Insurance, company paid basic life, short-term disability and long-term disability insurance.
  
• 401(k) retirement benefit that includes a company contribution and match.
  
• PTO accrual: 15 days off in the first year of employment.
  
• Paid federal holidays and paid birthday day off.
  

These are just a few of the great benefits our employees enjoy!

Essential Functions and Responsibilities:

• Assist members in all aspects of lending and member service to meet their financial needs in a friendly, professional and knowledgeable manner.
  
• Possess a high-level understanding of lending practices, lending tools and ancillary products.
  
• Maintain in-depth knowledge of and comply with all department and security policies, procedures and federal regulations; including BSA requirements.
  
• Encourage and educate members to use self-service conveniences including but not limited to Mobile Banking, Mobile Remote Capture, ATMs and on-line banking to enhance their service experience.
  
• Process routine and complex transactions in accordance with established credit union procedures and performance standards. Open new share accounts, interview members requesting consumer loans and credit cards. Explain loan procedures, obtain necessary documentation, complete applications and route to the underwriting team.
  
• Understand and explain NCUA share insurance, basic regulatory rules and compliance issues to members. Have knowledge of fiduciary accounts, business accounts and fraud/forgery procedures.
  
• Other duties as assigned.
  

Experience:

• One to three years of similar or related experience.
  
• Call center, lending, and Meridian Link experience preferred.
  

Education: High School diploma or GED.

Other Skills: Excellent written, verbal, analytical and problem-solving skills, and proficient in Windows environment and Microsoft productivity software.

Work Environment: Position requires sitting for extended periods of time. Frequent and regular use of computer is required. High energy and fast-paced office environment, subject to stressful situations.