E-Commerce Specialist

Automotive E-Commerce Specialist

Location: Albuquerque, NM

Department: Business Development Center (BDC) Employment Type: Full-Time

Join the Esteemed Team at Power Ford - E-Commerce Specialist Opportunity!

Become a part of one of the most respected and consistently top-performing automotive dealerships in the nation. Power Ford has been repeatedly recognized as New Mexico’s premier dealership, earning multiple Cars.com Ford Dealer of the Year awards, being named a Top Workplace by the Albuquerque Journal, and receiving numerous Best of the City honors from

Albuquerque The Magazine. Nationally, we are ranked among Ford’s Top 100 Parts Dealers and operate the largest parts inventory in the state.

We are currently seeking an enthusiastic and detail-oriented E-Commerce Specialist to join our award-winning team. This is a great opportunity for someone looking to grow with a company that values excellence, integrity, and customer service

Key Responsibilities:

• Deliver exceptional customer service to every guest
  
• Handle inbound leads via phone and internet; direct to the appropriate department
  
• Reach out to existing customers to maintain loyalty and promote repeat business
  
• Develop a pipeline of potential customers through cold calling, referrals, and networking
  
• Collaborate with the sales team to develop effective sales strategies
  
• Stay informed on consumer behavior and automotive industry trends
  
• Communicate key industry updates to management and dealership staff
  
• Maintain professionalism and uphold company values in all customer interactions
  

Qualifications:

• Preferred: Call center experience
  
• Strong verbal and written communication skills
  
• Ability to build rapport and trust with prospective customers
  
• Excellent follow-up and organizational skills
  
• Proficient in basic internet navigation and online communication tools
  
• Positive attitude, self-motivated, and goal-driven
  
• Professional appearance and work ethicAbility to problem-solve and adapt quickly in a fast-paced environment
  
• Must pass a background check and drug screening
  

Work Schedule:

• 8 to 10-hour shifts
  
• Full-time, in-person (no remote work)
  

Ideal Candidate Is:

• Dependable and punctual
  
• Comfortable working independently
  
• Personable and team-orientedFlexible and adaptable to change
  
• Detail-focused and goal-driven
  
• Resilient under pressure
  
• Open to new challenges and eager to learn
  

Experience Required:

• Minimum 1 year of sales experiencePrevious experience in customer service or BDC is a plus
  

Education:

• High school diploma or equivalent not required
  
• Open to applicants without a college degree
  

This Job Is a Great Fit For:

• Military-experienced candidates
  
• Individuals returning to the workforce after a gap
  
• Entry-level professionals with limited experience or education
  
• Applicants seeking a supportive, team-oriented environment
  

Benefits:

• 401(k)
  
• Health, dental, and vision insurance
  
• Life insurance
  
• Paid time off
  
• Clean and sanitized work environment
  

Location: Albuquerque, NM 87107 Work Location: On-site only

Ready to Join the Power Ford Team?

If you are ready for a fast-paced, rewarding opportunity where your hard work is recognized and supported, apply today!

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
  
• Dental insurance
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Vision insurance
  

Experience:

• Sales: 1 year (Required)
  

Ability to Commute:

• Albuquerque, NM 87107 (Required)
  

Work Location: In person