Documentation Management Specialist - Coord Clinical - Bon Secours Healthsource

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.

Documentation Management Specialist - Coord Clinical - Bon Secours Healthsource - Richmond

PRIMARY FUNCTION/GENERAL PURPOSE OF POSITION

Provides data abstraction and/or scanning of external documents in accordance with Enterprise CC and BSMG policy to ensure ease of retrieval of such information by providers and staff across BSHSI.

ESSENTIAL JOB FUNCTIONS:

• Retrieves records from patient care areas as needed to facilitate an efficient and effective workflow.
  
• Performs chart abstraction by extraction and data entry of key data elements from a variety of clinical sources (paper or other medium) into the Epic electronic health record.
  
• Enters Health Maintenance information into discrete fields to ensure MU/MSSP data is available and to enable reporting on key measures.
  
• Works with providers to ensure data is transferred from the paper and/or electronic source to their satisfaction.
  
• Proofs completed abstracts daily to ensure the integrity of the data entered.
  
• Preps and scans documents from external sources.
  
• Scans documents into the electronic health record utilizing the Enterprise CC and BSMG protocols.
  
• Indexes documents with proper Level, Document type and Description to ensure ease of retrieval by providers/staff across BSHSI.
  
• Maintains a productivity level as specified in predefined performance standards and established accuracy rate.
  
• Interacts and contacts other clinical resources as needed to clarify medical record documentation as needed.
  
• Monitor and problem solves as necessary on issues such as invalid patient information to ensure a complete and accurate abstract.
  

REQUIRED QUALIFICATIONS:

• Experience within a physician practice setting.
  
• Prior experience with an electronic archival system highly desired
  
• Working knowledge of medical record format and content of patient records.
  
• Ability to review records, read physician documentation and verify patient identification.
  
• Good interpersonal skills and ability to communicate with practice managers and other medical group staff/leadership.
  
• Work requires a high level of accuracy with the ability to concentrate on detailed information for extended periods of time.
  

PREFERRED QUALIFICATIONS:

• Licensure as an LPN or MA preferred
  

OTHER FUNCTIONS:

• Works closely with the Clinical Support Services team.
  
• Other duties as assigned
  

WORKING CONDITIONS:

• The individual performing this job may anticipate possible contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies regarding infection control.
  
• Travel outside the office is required.
  
• Overnight travel on occasion to attend seminars and training.
  
• Periods of high stress and fluctuating workloads may occur
  
• May be exposed to high noise levels and bright lights
  
• May have periods of constant interruptions
  

SKILLS

• Able to follow general instructions
  
• Possess surgical conscience
  
• Moves with a sense of urgency
  
• Understands basic anatomy/physiology
  
• Knowledgeable in infection control practices
  
• Knowledgeable of AORN and AST recommendations related to practice
  
• Anticipates needs of surgeon, team, and patient
  
• Self-directed
  
• Able to work independently
  
• Critical thinking
  
• Remain calm under pressure
  
• Strong communication skills
  
• Able to handle self in a professional manner
  
• Takes direction
  
• Basic Windows application computer skills
  

Working Conditions

• Periods of high stress and fluctuating workloads may occur
  
• May be exposed to physical altercations and verbal abuse
  
• May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
  

May be exposed to limited hazardous substances or body fluids
May be exposed to human blood and other potentially infectious materials

• May have periods of constant interruptions
  
• General office environment
  
• Required to car travel to off-site locations, occasionally in adverse weather conditions
  

• Individuals in this position are required to exercise universal precautions, use personal protective
  

equipment and devices and learn the policies concerning infection control.

SCHEDULED WEEKLY HOURS:

• 40
  

WORK SHIFT:

• Days/Afternoons
  

DEPARTMENT:

• Bon Secours Healthsource - Richmond
  

BON SECOURS MISSION, VALUES, CUSTOMER ORIENTATION AND

CONTINUOUS QUALITY IMPROVEMENTS FOCUS:

It is the responsibility of all employees to learn and utilize continuous quality improvement principles in their daily work.

All employees are responsible for extending the mission and values of the Sisters of Bon Secours by understanding each customer, treating each patient, staff member and community in a dignified manner with respect, kindness, and understanding and subscribing to the organization’s commitment to quality and service.

The above statements are intended to describe the nature and level of work being performed by individuals assigned to this classification and are not to be construed as an exhaustive list of all job duties. This document does not create an employment contract, and employment with Bon Secours Health System is “at willâ€.

Bon Secours is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
  
• Prescription drug coverage
  
• Flexible spending accounts
  
• Life insurance w/AD&D
  
• Employer contributions to retirement savings plan when eligible
  
• Paid time off
  
• Educational Assistance
  
• And much more
  

• Benefits offerings vary according to employment status
  

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

• Benefits offerings vary according to employment status
  

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com