Director, ProServe HCLS, AWSI Sales

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AWS is seeking a Director of Professional Services (ProServe) Healthcare & Life Sciences (HCLS) to develop and lead an innovative ProServe HCLS strategy that drives long-term, transformational impact for our customers and partners globally. This leader will report to the Director, ProServe Industries within AWS Global Services, and is responsible for leading a team of sellers focused on AWS’s largest, most strategic HCLS accounts. This Director is accountable for the ProServe HCLS P&L and will collaborate with the sales team leaders to shape and close large enterprise commitments for all healthcare customers across AWS.

This HCLS ProServe leader will grow the revenue over the next 2-5 years by increasing the size and scale of the team and developing industry-specific alliances with partners that can provide scale to the organization, in a manner that improves contribution margin to the organization. This leader will build diverse teams of healthcare leaders and builders that drive specialized industry outcomes using AWS services and solutions while accelerating AWS platform adoption. The team is located in different geographies, organized by specialty, and optimized for customer engagement delivery.

This leader will have the opportunity to develop strong relationships with our customer’s c-suite (CTO, CIO, CFO), and work side by side with the HCLS Sales, Partner, Global Services, Business Development, and Industry Solutions teams to build and sell new solutions that are transforming the healthcare industry.

Key job responsibilities

• Manage the HCLS ProServe P&L against revenue and bookings targets.
  
• Integrate Global Services capabilities from Professional Service, AWS Managed Services, and the Enterprise Support Teams
  
• Serve as a single threaded leader for ProServe healthcare discipline across strategic, enterprise and greenfield accounts.
  
• Hire and develop a diverse team of HCLS sellers and industry specialists focused on our largest, most strategic AWS healthcare accounts.
  
• Responsible for the successful delivery of projects with our Life Science customers.
  
• Oversee the high-quality delivery of a variety of customized engagements with partners and customers in Global Life Science accounts.
  
• Establish executive and technical relationships with key integrators (SIs), software vendors (ISVs) and managed services providers (MSPs) who are offering cloud-based IT services and solutions. Deliver joint engagements to help partners succeed in large, complex customer engagements using AWS.
  
• Implement effective delivery mechanism, including centralization, to decrease effort and increase speed for our customer achieving their business outcome.
  

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• 15+ years of enterprise IT consulting and delivery experience with global Fortune 500 companies.
  
• 10+ years of experience leading global professional services delivery teams in the areas of IT service management, cloud computing, or IT Strategy.
  
• Consulting/IT advisory services experience; technical depth and the credibility to sell complex transformational IT consulting engagements
  
• BA/BS degree or equivalent experience; Computer Engineering, Computer Science or Math background preferred.
  

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• Previous experience managing a P&L of at least $50M+ within professional services and/or the healthcare industry
  
• Previous consulting/IT advisory services, delivery and implementation experience.
  
• Track record of leading technical teams that deliver complex transformational IT consulting engagements with Fortune 500 customers.
  
• Outstanding customer relationship management, executive presence, and collaboration skills.
  
• Consulting practice leadership as manager of managers; led cross-functional project teams on large, high profile and complex delivery engagements.
  
• Demonstrated ability to work in ambiguity and scale systems, processes, and teams across multiple lines of businesses and customers.
  
• Previous experience in an organization that has built and/or sold solutions, products, or platforms.
  

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