We are seeking a dynamic and strategic Director of Communications to lead our communications efforts. The Marketing and Communications Director is a key leadership role within the owner services, member services and Gray Card areas of marketing focus (Database Marketing). This position is integral to the digital marketing mix strategy, encompassing responsibilities such as email communications, newsletters, social media management. The role also involves project management within marketing, ensuring timely completion of tasks, including the creation and distribution of analytic reports.
· Develop and execute comprehensive marketing strategies for multiple business units
· Analyze and report on progress on a daily, weekly and monthly basis
· Create and schedule engaging content strategies for social media, email, text and other digital media
· Maintain an editorial calendar of marketing events company wide
· Manage customer reviews and reputation management
· Oversee project progress using tools like Trello, ensuring timely task completion
· Must be proficient in digital content creation that is relevant and “experience†based
· Strong analytical skills with the ability to interpret and report on Key Performance Metrics
· Excellent written and verbal communication skills
· Ability to engage with customers effectively and respond to comments in a professional manner
· Project management skills, including the ability to manage tight deadlines and collaborate with a team
· Familiarity with Google Business, Trip Advisor, and Yelp management
· Proficient in Microsoft Outlook and other relevant office tools like Excel
· Highly organized and detail oriented
· Proactive and self-motivated with a strong sense of ownership and accountability
· Ability to adapt to a fast-paced and dynamic work environment
· Strong interpersonal skills for effective collaboration with team members
This is an exciting opportunity for a passionate professional looking to make a significant impact through effective communication strategies within our organization.
Job Type: Full-time
Pay: $75,000.00 per year
Benefits:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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