This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records
Requirements:
- Read and analyze documents such as patient orders
- Comprehend pharmacy prescription terminology
- Effectively communicate with coworkers and patients alike
- help with the training of employees
- calculate figures and amounts in reference to frequency and doses dispensed
- apply common sense understanding to carry out oral and written instructions
- Computer entry Required
- Must meet any licensing requirements necessary for specific location
Salary
USD 29,798 - 43,324 /yearly
Yearly based
Location
OK , United States Ardmore, OK, United States
OK , United States Ardmore, OK, United States
