Customer Service Attendant

Job Title: GreenDrop Attendant

Who we are:

GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.

By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.

GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com.

[Footnote disclosure: GreenDrop® is a for-profit company and registered professional fundraiser where required.]What you can expect:* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.

• An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
  
• We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:* Bundled health plans such as medical, Rx, dental and vision.

• Company-paid life insurance for extra protection and peace of mind.
  
• Programs to stop smoking, diabetes management coaching, and on demand care options.
  
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
  
• Paid time off from work for leisure or other hobbies.
  
• A range of mental health services to assist you in managing daily life.
  

What you’ll be working on:* The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.

• The Site Attendant will lead by example and demonstrate our Company�s core values of respect, honesty, integrity, diversity, inclusion, and safety.
  

Essential Job Functions:

Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.

This includes but is not limited to the following:* Always greet donors in a friendly manner, in full GreenDrop uniform.

• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
  
• Assist donors with their donations and help to unload their vehicles.
  
• Wear a tablet holder while recording donor information on the company iPad.
  
• Assist truck driver during donation pick-ups.
  
• Organize donations in the stock room.
  
• Maintain the cleanliness of the site, both inside and outside.
  
• Fill out supply orders to keep the site stocked with the necessary tools for job completion.
  
• Other duties assigned by the manager.
  
• Must be able to be on-site during working hours.
  
• Must be able to perform essential job functions with or without reasonable accommodations.
  

What you have:* Ability to work independently without continuous supervision.

• Have an outstanding ability to interact with people.
  
• Strong desire to provide magnificent service.
  
• Able and willing to lift up to 50lbs continuously throughout the day.
  
• Ability to work in outside conditions within the different seasons.
  
• Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
  
• Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
  

Minimum Age Requirements:* Must be at least 18 years of age.

FLSA: Hourly.

Travel: No travel required.

Work Type/Location: 13043 Lee Jackson Memorial Hwy., Fairfax, VA 22033.

Savers/GreenDrop is an E-Verify employer.

About GreenDrop:

GreenDrop® is a for-profit company and registered professional fundraiser where required. We accept your donations (thank you) on behalf of a local nonprofit, and pay our nonprofit partners for your stuff, helping them fund programs in your community. Your one-of-a-kind finds are then given a second chance to be loved again in local thrift stores. Together, we help protect the planet and keep millions of reusable items out of landfills every year