The
Customer Service Assistant in the Central Library Adult Services Department is trained to give customers an excellent experience by providing warm, welcoming and supportive environments with self-directed spaces and point of need service. Located in the heart of downtown Tulsa at Fifth and Denver, Central serves as a beacon for the Tulsa City-County Library system by providing support services for all 25 locations. The ideal candidate is flexible and adaptable, able to shift tasks and locations as needed throughout the day to support exceptional customer service.Customer Service Assistant - Adult Services Department
Location: Central Library - 400 Civic Center Tulsa, OK. 74103
Salary: $14.42
Status: 20 hrs./week
Schedule:
Monday: 9:00am - 1:00pm
Tuesday: 9:00am - 1:00pm
Wednesday: 1:00pm - 5:00pm
Friday: 2:00pm - 6:00pm
Saturday: 10:00 am - 2:00pm
- Provides general information in person and by phone assisting customers in locating and discovering materials, connecting with available library services, or providing information about the library, referring questions to the appropriate resource;
- Performs shelf-reading, sorts and organizes library materials;
- May help customers with basic technology and Internet problems;
- Performs other duties as assigned.
- Ability to learn and demonstrate library�s automated systems and self-service tools;
- Ability to operate audio-visual equipment, smart phones, mobile devices, computer hardware and software, and quickly learn new databases and consumer devices including (and not limited to) e-readers, tablets and personal computers.
- High school diploma or G.E.D. required;
- No previous experience required;
Physical Activity: For most positions work regularly requires stooping, bending and light lifting such as three or four reams of paper, four or five books, or other materials (up to 20 pounds).
Work Environment: Work environment involves everyday risk or discomforts which require normal safety precautions, e.g. use of safe work place practices with office equipment, and or avoidance of trips and falls. For some positions there are usually no major sources of discomfort; work is essentially conducted in a normal office environment with acceptable lighting, temperature, and air conditions.
Salary
Hourly based
Location
OK , United States Tulsa, OK, United States
OK , United States Tulsa, OK, United States
