Title : Customer Retention Specialist


Location : South Charleston, WV 25303 (Onsite)


Type : Long term contract/w2


  • Promoting and/saving products and services.
  • Providing an excellent customer experience via phone.
  • Negotiating and completing save/service order requests from customers.
  • Working with customers patiently, tactfully, and efficiently.
  • Accurately informing customers of various fees and adjustments.
  • Providing options to the customer based on product and service needs.
  • Active listening skills.
  • Ability to follow tactical call flows to optimize the customer experience.
  • Open to any 8 hour shift between 8am and 8pm.
  • No night shifts, no weekends.


Job Type: Contract


Pay: $15.00 - $17.00 per hour


Expected hours: 40 per week


Work Location: In person

Salary

USD 15 - 17 /hourly

Hourly based

Location

WV , United States South Charleston, WV, United States

Job Overview
Job Posted:
1 month ago
Job Expire:
18 hours ago
Job Type
Contract
Job Role
Experience

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Location

WV , United States South Charleston, WV, United States