All candidates will be invited to interview based on the date the application is received. Applications may be on file for 12 months from the date received. Duplicate applications will not be considered.
The Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) is seeking a dynamic agent with focus on delivering premier customer service. The Customer Agent I is the entry level of customer service work for the Motor Vehicle Administration. Employees in this classification perform a variety of duties.
Employees in this classification are required to work over six service delivery days, Monday through Saturday. Employees are scheduled to work to cover MVA service delivery hours that may include evenings.
- Licensing and monitoring drivers
- Issuing identification cards
- Licensing and regulating vehicle related businesses
- Enforcing insurance and vehicle emissions inspection laws
- Investigating for non-compliance with motor vehicle laws and regulations and other customer support functions.
- Ability to work in a fast-paced environment
- Problem solving ability
- Excellent communication skills
MDOT offers a generous and competitive benefits package.
You can learn about our amazing benefits here:
MDOT Benefits GuideQualifications
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Note: Applicants may substitute customer service work experience for the required education at a rate of one year of experience for one year of education.
Customer service must be the
primary function of your position in order to receive work experience credit.------------------------------
None
Salary
USD 37,674 - 56,020 /yearly
Yearly based
Location
MD , United States MD, United States
MD , United States MD, United States
