Correctional Case Manager

Description of Work

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This position is located at Tyrrell Prison Work Farm in Columbia, NC. Employees in this class carry a caseload of offenders, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on offender questions and problems, and making recommendations to the classification committee for a male minimum custody facility. Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders such as offender work assignments, education, or recreation, as well as transition planning and coordinating. Employees in this class, plan and coordinate transition (re-entry) prior to parole or release into the community. Effective verbal and written communication with other staff, offenders, and the general public. Be capable of defending oneself against attack by violent persons. Work under stressful conditions caused by direct contact with incarcerated offenders; Conduct continuous visual and audio surveillance of assigned work area. Prepare written reports and forms which accurately reflect information reviewed from various screens. Review, analyze, and evaluate various documents and behavior data gathered from interviews, written documentation, and personal observation. Perform crisis interventions and behavior data gathered from interviews, written documentation, and personal observation. Perform crisis interventions and routine counseling to include suicide prevention. This position requires basic keyboarding skills and the ability to learn and use the OPUS computer system.

This is a full-time position (40 hours per week) with State Benefits.

Note to Current State Employees: The salary grade for this position is NC07. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

“As of January 1, 2025, there are new increase adjustments to the state’s pay plans which were approved by the State Human Resources Commission, effective January 1, 2025. The new salary range(s) will be $35,984 - $62,971.â€

Knowledge, Skills and Abilities / Competencies

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Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.* Documented knowledge of supportive counseling techniques.

Minimum Education and Experience Requirements

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Some state job postings say you can qualify by an “equivalent combination of education and experienceâ€. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. Seeoshr.nc.gov/experience-guide for details.

Associate s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

Supplemental and Contact Information

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Come Join Us To Make A Difference!

Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance and Accreditation, Comprehensive Health Services, Internal Affairs and Intelligence Operations, Post-Release Supervision and Parole Commission, and Rehabilitation and Reentry.

The

Division of Institutions employs over 19,000 staff, operates 56 institutions and is responsible for the care and custody of approximately 30,000 incarcerated individuals across North Carolina. Our division categorizes the institutions into 3 custody levels, which include minimum, medium, and close. The Division of Institutions has a duty to provide a secure and safe environment along with the proper care and supervision for every individual, in our custody.

The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.* Applicants with a possibly related Human Service degree such as Divinity, Education, Health Education, Religion, Political Science, Social Science, Special Education, Therapeutic Education, or similar subjects

must attach a copy of college transcript for evaluation.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
  
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
  
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
  

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Per NC General Statute 143B-972.1 * , applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Backâ€). This is in addition to submitting fingerprints during the application process.

• If you were ever charged with a criminal offense at some point in your life, you will be required to provide certified and true copies of warrant(s) and judgment(s) for each offense (other than a minor traffic violation) as a condition of employment, even if documentation and charges have previously been reported to this agency.
  

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are questions about the posting, please contact Crystal Miller 252-214-6906.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.