Commercial Refrigeration Technician II

A FirstCall Mechanical Company

Select Environmental Systems is a commercial and industrial HVAC services provider in the New York City metro area. Founded in 1980, Select Environmental Systems partnered with FirstCall Mechanical in 2025.

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

• Competitive Weekly Pay
  
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, Free Telehealth + More
  
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
  
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
  
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
  
• Generous Referral Bonus of $2,500 per referral
  
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances
  

We are currently seeking an experienced Commercial Refrigeration Technician II to join our fast-growing Select Team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification.

• Diagnose causes of problems and/or failures in commercial refrigeration systems and components, including compressors, evaporators, condensers, and electrical controls
  
• Perform maintenance and service repairs on ice machine/cooler/freezer and other refrigerated systems (Superheat/Subcooling/Delta T)
  
• Repair or replace defective parts in units and equipment and their controls
  
• Communicate with Dispatch to ensure completion of scheduled jobs
  
• Maintain preventative maintenance schedules and procedures for customers
  
• Communicate effectively with clients to explain system issues, recommended repairs, and maintenance procedures
  
• Supervise and mentor apprentices and junior technicians, providing guidance on best practices and troubleshooting techniques
  
• Ensure team adherence to quality standards and project timelines
  
• Adhere to all safety protocols and regulations
  

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
  
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs
  

This position reports to the local Branch and is responsible for engaging with the service team and all of our customers.

• Valid Driver License w/acceptable driving record
  
• Active EPA Certification
  
• 5+ years� of experience in a commercial HVAC setting
  
• OSHA 10 certification
  
• Available to work flexible hours and on-call shifts as needed
  
• Strong mechanical aptitude and problem-solving skills
  

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively communicate with the customer by checking in and out with them on jobs. Able to explain the problems and resolution in a manner that the customer can understand. Closely communicate issues/concerns/updates with account managers on jobs.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem-solving and prioritizing multiple tasks. Help take lead over and teach helpers and tech I’s.

While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus.

Job Type: Full-time

Pay: From $27.00 per hour

Benefits:

• 401(k) 5% Match
  
• Company truck
  
• Dental insurance
  
• Employee assistance program
  
• Health insurance
  
• Health savings account
  
• Life insurance
  
• Paid time off
  
• Parental leave
  
• Referral program
  
• Vision insurance
  

Application Question(s):

• You will need to travel around NYC and the 5 boroughs to support our customers - will this be an issue?
  

Ability to Commute:

• New York, NY 10041 (Required)
  

Work Location: In person