Commercial Lines Account Manager

Job Title: Account Manager

Job Type: Full Time/ Non-Exempt

Department: Commercial Lines

Location: Charleston, WV

Property & Casualty Insurance Account Manager Job Summary:

The Property & Casualty Insurance Account Manager is responsible for assisting the Client Relationship Manager (CRM) with maintaining client policies through carrier communication, data processing, and collaboration with other internal departments. The Account Manager performs the essential functions of the position noted below, while meeting the quality and service standards developed by the agency.

Qualifications for Property & Casualty Insurance Account Manager:

• Property & Casualty License required.
  
• Minimum of two (2) years large commercial account experience required.
  
• Proficient in basic computer skills, including Microsoft Office.
  
• Team player with a strong work ethic and positive attitude.
  
• Excellent organizational skills and time management skills with a proven ability to prioritize to meet deadlines and multi-task.
  
• Must possess the ability to work independently, applying knowledge and experience to achieve outstanding results.
  
• Knowledge of insurance products, markets, and underwriting procedures.
  
• Skilled in developing excellent inter-personal and client relations; producing effective, accurate verbal and written communication, and active listening with strong attention to detail to ensure document accuracy.
  

Essential Functions for the Property & Casualty Insurance Account Manager:

• Assists the Client Relationship Manager with policy management including agency management system audits and marketing of accounts.
  
• Communicates with carriers on renewals, endorsement requests, and any additional policy updates.
  
• Provides clients support by responding to payment inquiries, addressing policy concerns, and finalizing policy documents.
  
• Develops reports including detailed statement of values and sets up certificate of insurance templates in the agency management system.
  
• Sets priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
  
• Keeps informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.
  
• Interacts with others effectively by utilizing good communication skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency.
  
• Actively seek ways to improve client service and communicate ideas for improved client service to superior positions.
  
• Comply with departmental reporting requirements.
  

Benefits for Property & Casualty Insurance Account Manager:

• Health Insurance
  
• Dental Insurance
  
• Vision Insurance
  
• 401(k) with matching
  
• Paid Time Off
  
• Life & Disability Insurance
  
• Family Oriented and Empowering Culture
  
• Great Work/Life Balance
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Blue Ridge Risk Partners is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as individual with a disability, or other applicable legally protected characteristics.

Learn more about Blue Ridge Risk Partners: https://youtu.be/kCgsW4dpcTk

Job Type: Full-time

Pay: $42,000.00 - $55,000.00 per year

Benefits:

• 401(k)
  
• Dental insurance
  
• Health insurance
  
• Paid time off
  
• Vision insurance
  

Work Location: In person