- Careers Advancement Opportunities
- Flexible Scheduling
- Competitive Compensation
We are seeking a
Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.- Review accounts to discover overdue payments
- Research client information and historical data on accounts
- Communicate with clients regarding overdue accounts
- Resolve issues with customers that have past due accounts
- Maintain accurate documentation of account status and collection efforts
- Report on collection activity and present to management
- High school diploma/GED required
- Previous experience as a Collection Specialist or in a similar position
- Understanding of collection techniques
- Knowledge of debt collection laws and regulations
- Familiarity with Microsoft Office, Excel, and computer databases
- Ability to work well under pressure
- Excellent communication and negotiation skills
- Able to communicate in English and Spanish
Salary
USD 18 - 25 /hourly
Hourly based
Location
VA , United States Virginia Beach, VA, United States
VA , United States Virginia Beach, VA, United States
