Co-op, Flight Operations Crew Resources - Pilot Pay Experience (Spring 2026)

The Delta Pilot Pay team is seeking a highly motivated Co-op that has business curiosity and creative thinking to improve the Pilot Pay Experience. The Co-op will work closely with the teams responsible for ensuring pilots and pay-adjacent stakeholders receive efficient, accurate and user-friendly support in alignment with the Flight Operations pay strategy. In this role you will have the opportunity to provide support with the following:

• Identify, visualize, analyze, and optimize business processes
  
• Support the development of Knowledge Management content, such as Standard Operating Procedures (SOPs), Glossary of Terminology and team pages
  
• Apply industrial engineering and 6 sigma principles to business processes
  
• Provides customer service to pilots by responding to inquiries sent to Crew Resources and distributing pay updates to pilots as applicable
  
• Ability to identify and create new or improved processes to support the changes in the operation
  
• This role will assist in identifying manual processes, providing innovative and new ways of completing tasks to provide efficiencies in all areas of pilot pay
  
• Assist in the delivery of new tools, content and communications
  
• Utilize business process documentation and knowledge to support new hire, recurrent, and new delivery technology training
  
• Commit to a 3-semester structured rotation with the same team, fostering continuity and deep collaboration throughput the co-op experience
  

• Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational, and professional work experience to prepare you for the workforce.
  
• This position requires you to work for 3 alternating semesters. You cannot actively take any courses (inclusive of online or in-person) and work as a Co-op at the same time, which may delay your graduation by 1-2 semesters.
  
• Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the below schedule:
  

+ Spring 2026 - 1st rotation

+ Fall 2026 - 2nd rotation

+ Summer 2027 - 3rd rotation

• Currently pursuing a Bachelor�s degree
  
• Must have a strong knowledge of Microsoft Office products
  
• Must be self-sufficient and complete assignments with minimal supervision
  
• Must be detail-oriented and perform well under pressure
  
• Must be eager to accept responsibility and create value-added projects
  
• Must demonstrate flexibility in a fast-paced environment
  
• Must demonstrate a professional demeanor when interacting with all levels
  
• Must be able to commit to three alternating work semesters
  
• Must exhibit strong written and verbal communication skills
  
• Must be able to work with and safeguard confidential and sensitive information
  
• Consistently prioritizes safety and security of self, others, and personal data
  
• Embraces diverse people, thinking, and styles
  
• Possesses a high school diploma, GED, or high school equivalency
  
• Is at least 18 years of age and has authorization to work in the United States.
  

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