Case Aide, Adult and Disability Services, Human Services

Salary

Hiring Rate: $26.60/hour, Grade 15, Non-Exempt, AFSCME Human Services

Stearns County Mission: Provide Exceptional Public Services to Assure a Safe, Healthy, Vibrant County for All.

Stearns County Values: Professional | Approachable | Responsive | Collaborative | Fair & Equitable

Stearns County is an equal opportunity employer and does not discriminate on the basis of race, color, creed, religion, national origin, sex, age, marital status, public assistance status, veteran status, disability or sexual orientation.

It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.

Stearns County derives strength from the diversity of its workforce and provides a welcoming environment where all are respected and valued. Are you passionate about helping people become self-empowered and want to make an impact on the residents of Stearns County? In this position, you will use your cultural competencies, lived experiences, knowledge of local resources, agencies, and programs to provide individuals with the tools needed for them to act on their own behalf. A career as a Case Aide provides the opportunity to be a community liaison while connecting individuals to appropriate services. Stearns County is committed to providing culturally responsive and integrated services that strengthen our diverse community. If you have experience regularly collaborating with diverse populations and are able to effectively build relationships within our community, this may be your new career!

Position Objective

To provide support, both technical and person centered, to assist in accessing, delivering and monitoring client services. This position is responsible for assisting with determining eligibility of clients, the completion of applications and forms, explaining department services, and obtaining and verifying information.

Essential Duties and Responsibilities

1. Assists the general public and clients with understanding, obtaining, and completing applications, forms, and other paperwork in order to obtain services.

2. Attend daily adult protection meetings to provide system lookups and collaborate with APS staff on client needs/next steps.

3. Provides routine instruction to clients about procedural questions regarding program requirements to ensure clients’ understanding of, and compliance with, those requirements.

4. Interviews clients, family members, and community resources to coordinate and establish services and to verify factual information for eligibility of service.

5. Supports professional staff by maintaining records; updating databases; obtaining information, reports, and documents; preparing paperwork; making service arrangements; and similar tasks to maintain unit effectiveness and public service.

6. Assists with coordinating and scheduling client meetings and may transport clients to and from sites where services are delivered.

7. Attends work regularly and in a timely manner.

8. Performs other duties as assigned or apparent.

Minimum Qualifications

In order to be considered for this position, applicants must possess the following:

• High School graduate or equivalent
  
• One year of post-secondary formal education and two years of progressively related experience providing service delivery to community members related to interpreter services, public assistance, community health, education, or human services OR four years of progressively related experience providing service delivery to community members related to interpreter services, public assistance, community health, education, or human services
  
• Valid Minnesota driver�s license or the ability to obtain within 30 days of employment
  

Desirable Knowledge, Skills, and Abilities

1. Knowledge of department programs and operations

2. Knowledge of community resources

3. Knowledge of laws and ethics pertaining to data privacy

4. Ability to organize and prioritize a high volume workload in an efficient manner

5. Ability to work independently and follow directions and guidelines

6. Ability to seek out resources and information

7. Ability to establish and maintain accurate records

8. Ability to accurately disperse information

9. Ability and skill in utilizing Microsoft Office Suite

10. Ability to effectively communicate verbally and in writing

Accountabilities Shared By All Employees

1. Performs job responsibilities in a manner consistent with the County's mission and values.

2. Develops and maintains a thorough working knowledge of all department and County-wide policies, protocols and procedures that apply to the performance of this position.

3. Develops respectful and cooperative working relationships with co-workers.

4. Informs immediate supervisor of all important matters pertaining to assigned job responsibilities.

5. Seeks opportunities for further personal growth and development.

6. Represents the County in a professional manner to all internal and external contacts when doing the County's business.

7. Complies with all rules and policies in order to maintain a safe work environment.

Work Environment and Physical Demands

The primary responsibilities for this position will be performed approximately 100% of the time indoors. May require frequent travel to off-site locations and minimal attendance at evening meetings. Will have infrequent exposure to health hazards and accidents; requires a low level of physical effort. All employees are required to reside within the state of Minnesota.

Extent of Supervision or Guidance Provided

Work is performed under the general supervision of the Human Services Supervisor.

Responsibility for Public Contact

Frequent.

Hours of Work
Normal work hours are 8:00 a.m. to 4:30 p.m., Monday through Friday; may include hours outside of normal work hours on occasion. Potential for a hybrid work environment and flexible work hours.

Interview Date
If you are selected to be interviewed for this position, interviews will be held on Thursday, September 4. Invitations to interview will be sent to the email address listed on the job application and will be based upon an assessment of education and experience. A job specific background check and/or physical, drug and psychological exam may be required before appointment.BenefitsTo view Stearns County benefits go to: Stearns County Benefits PageIf you require special accommodations to participate in the Stearns County hiring process, please contact us at 320-656-3606.

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