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Call Center Representative - South Burlington, VTVermont Federal Credit Union is recruiting for a Call Center Representative out of our South Burlington Operations Center.
- Provide professional and quality telephone service to members and nonmembers.
- Resolving member inquiries and concerns.
- Maintains member account information to ensure records are accurate.
- Maintain a professional, courteous and friendly atmosphere for members and co-workers.
- Process transactions as directed by identified members.
- Recommend products and services to members that enhance their financial life.
- Respond knowledgably to various inquiries by non-members.
- Guide, support and educate members on usage of digital capabilities.
- One to three years of similar or related experience.
- A significant level of trust and diplomacy is required.
- Dedication to teamwork and building a strong relationship with co-workers.
- Strong organizational, communication and interpersonal skills.
- Commitment to the Credit Union�s Service Promises is required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary
USD 21 - 32 /hourly
Hourly based
Location
VT , United States South Burlington, VT, United States
VT , United States South Burlington, VT, United States
