Business Process Manager

Business Process Manager - Transform Operations Through Process Innovation & Strategic Execution

Are you a forward-thinking problem solver with a passion for improving how work gets done? Join

The Pasha Group, a trusted name in global logistics and transportation, as our next Business Process Manager. In this critical role, you’ll lead the strategy, design, and execution of process improvements that drive efficiency, consistency, and long-term business value.

At Pasha, we believe operational success starts with smart systems and sustainable processes. You’ll collaborate with stakeholders across the enterprise to analyze current challenges, implement the best practices, and lead the changes that shape the future of our business.

Lead, Optimize & Elevate Business Process Performance

Take full ownership of initiatives that impact how we work-across people, platforms, and performance goals. Analyze & Redesign*: Identify inefficiencies and gaps, define business needs, and design integrated, outcome-focused solutions.

• Drive System & Process Alignment: Ensure processes align with long-term technology capabilities and business strategy.
  
• Lead Critical Projects: Manage execution of foundational and complex initiatives across departments and geographies.
  
• Coordinate Across Teams: Facilitate cross-functional collaboration, manage dependencies, and resolve risk components.
  
• Deliver Measurable Outcomes: Conduct feasibility studies, develop business cases, and track KPIs tied to real business value.
  
• Enable Change: Apply change management principles to foster adoption and ensure long-term success of process enhancements.
  
• Train & Support: Create tools, user guides, and training materials to support system and process transitions.
  

Be a Strategic Partner Across the Enterprise

You’ll collaborate with leaders and teams to reimagine operations and unlock scalable solutions. Translate Needs into Action*: Turn strategic objectives into actionable plans and process roadmaps.

• Align People & Technology: Serve as the bridge between business users and technical teams to ensure alignment.
  
• Support Data-Driven Decisions: Leverage BI tools and metric reporting to guide operational decisions and improvements.
  
• Influence at All Levels: Communicate project status, wins, and roadblocks to senior leadership and stakeholders.
  

What You Bring

You bring a combination of industry expertise, technical knowledge, and business acumen that allows you to drive impactful process improvement initiatives.* Bachelor’s degree in Business, MIS, or related field-or equivalent combination of education and experience

• 5+ years in business process design or management, including software/process adoption
  
• 4+ years of experience in the maritime and/or logistics industry
  
• Preferred experience with Vilden, Inform, TMW TruckMate, Trinium, or Terminal Operating Systems (e.g., N4, Tideworks)
  
• In-depth knowledge of process methodologies, improvement strategies, and change management approaches
  
• Ability to lead large-scale redesigns, optimize systems, and reduce waste
  
• Proficiency in Microsoft Office (Advanced Excel & PowerPoint; Intermediate Word, Outlook, SharePoint, Access)
  

Your Strengths

You’re a natural collaborator, strategic thinker, and process champion who thrives in a fast-paced environment and leads with purpose.* Strategic thinker with strong problem-solving skills and a passion for improvement

• Skilled facilitator who leads cross-functional teams and fosters collaboration
  
• Detail-oriented project manager with the ability to prioritize and deliver results
  
• Adaptable communicator who bridges the gap between business and technical audiences
  

A culture champion who models The Pasha Way: Excellence, Honesty, Integrity, Innovation, and Teamwork*
Why You’ll Love Working at The Pasha Group

At Pasha, you’re not just improving processes-you’re shaping the future of logistics. You’ll be part of a company that values innovation, collaboration, and excellence. We offer:* The chance to lead meaningful, high-impact projects across a global operation

• A collaborative and values-driven culture built on trust and continuous learning
  
• Opportunities for career advancement and professional growth
  
• Competitive compensation, excellent benefits, and the chance to work with exceptional people
  

Work Environment & Travel

Primarily based in a corporate office with occasional work in production areas; must be able to lift up to 20 lbs. Role requires up to 50% travel, including to U.S. locations and Hawaii.

Ready to Redefine How Business Gets Done?

Join The Pasha Group and drive transformation that empowers smarter operations, better systems, and stronger results.Screening Requirements

Background Checks

Must be fully vaccinated against COVID-19, except as prohibited by law.

The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The salary range listed is based on the geographic zone associated with this role:

Reno, NV. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time.

Zone 3: Starting rate $110,000; up to $135,000 for highly qualified candidates

This job is also eligible for participation in an Incentive Plan with a target payout based on eligible compensation and corporate/individual performance goal attainment.

Annual Incentive Opportunity: 10% of eligible compensation

The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories