Business Development Coordinator

Job Overview

The

Business Development Coordinator will be responsible for lead generation, cold calling, and supporting the outside sales team to drive new business growth and brand awareness for TNDD. This role is designed as an entry point into outside sales, with opportunities for professional growth through hands-on industry training, sales shadowing, and technical exposure.

This is not a remote position and is required to work on site. A valid driver’s license is required.

Essential functions include but are not limited to the following:

. Lead Generation and Prospecting .

o Perform daily cold outreach via:

§ Phone calls to prospects to schedule appointments and site visits, introduce TNDD’s services, and identify opportunities for PM contracts and T&M repair estimates.

§ Door-to-door site visits to collect site demographics, identify key decision-makers, and gather contact details (phone, email).

o Use tools such as Google Maps, CoStar, Atlanta Book of Lists, and other platforms to generate and research prospects.

o Maintain detailed records of all site visits including:

§ Site address

§ Site contact

§ Number of docks and doors

§ Manufacturer/equipment identification (when available)

. Sales Support and Industry Exposure .

o Participate in ride-alongs with TNDD Sales Representatives to attend customer meetings, site visits, and job site checks.

o Assist in collecting site information during large-scale visits to support and expedite the quoting process.

. Networking and Brand Visibility .

o Represent TNDD at networking events such as BOMA happy hours, educational seminars, tradeshows, and industry events to build relationships and increase brand visibility.

. Internal Sales Support .

o Assist the Inside Sales team in generating quotes for end-user customers, particularly during peak demand periods.

· Work closely with team members and other departments.

Skills

• Strong communication skills: Able to communicate clearly, professionally, and effectively with clients, technicians and internal team members - both verbally and in writing.
  
• Organizational and time management skills: Capable of managing multiple conflicting priorities, and client accounts simultaneously without missing deadlines or losing track of details.
  
• Problem Solving and Critical Thinking: Resourceful in identifying issues, proposing solutions, and resolving challenges quickly.
  
• Customer Service Mindset: Dedicated to delivering excellent service; Responds to inquiries with urgency and care to client concerns.
  
• Technical and Mechanical Aptitude: Familiarity with commercial service environments (especially dock and door systems) or the ability to learn basic technical terms and job scopes.
  
• Proficiency in Business Software: Microsoft Office Suite (Word, Excel, Outlook); CRM systems; Online research tools.
  
• Team Collaboration: Works well across departments - coordinating with sales team and project managers, field technicians, warehouse associates, and leadership.
  
• Attention to Detail: Accurately enter data, recognize discrepancies and ensure documentation is complete and precise.
  
• Adaptability and Flexibility: Open to changing priorities and responsive to the dynamic nature of the role.
  
• Professionalism and Discretion: Maintains a professional demeanor and exercises sound judgment in handling confidential customer and operational information.
  

Qualifications

Education*: High school diploma or equivalent required, associate or bachelor’s degree preferred (in Business, Marketing, or a related field.
Experience: 1-2 years of experience in sales, lead generation, or customer-facing roles. Preference may be given to those with experience in a construction, industrial or commercial services environment.*

• Prior experience in B2B service industries or construction-related sectors is a plus.
  

Familiarity with dock and door systems, mechanical equipment, or facility services is a plus.*

• Technical Skills:
  

o Proficient in Microsoft Office Suite

o Familiarity with CRM systems

o Capable and efficient using online research tools

• Additional Requirements:
  

o Must be dependable, punctual, and able to work both independently and as part of a team

o Must be authorized to work in the U.S.

o

Valid driver’s license is required

PHYSICAL DEMANDS

To perform this job successfully, the employee is frequently required to:

· Remain in a stationary position - often standing or sitting for prolonged periods; communicating with others to exchange information; repeating motions that may include the wrists, hands, or fingers; moving about to accomplish tasks; talking; hearing; seeing; eye, hand, foot coordination.

· For site visits - walking/standing: Stand and walk for extended periods, including traversing uneven terrain and walking several blocks; may be exposed to outdoor weather conditions (heat, cold, rain), and loud noises; must wear appropriate PPE (including but not limited to a hard hat and safety glasses) during site visits.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Ability to work in a typical office environment. Occasionally it may be required to assist with light lifting or walking to different departments throughout the office in addition to an occasional work site visit, requiring light travel (within a day’s commute) for job site checks and to meet with customers or clients. Site visits will require both indoor and outdoor visits where weather conditions and exposure could be variable - heat, cold, humidity, precipitation. Walking on uneven surfaces may be required on occasion and there may be exposure to loud noises.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Top Notch Dock & Door is an Equal Opportunity Employer and complies with ADA regulations as applicable.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will†relationship.

Top Notch Dock & Door / Top Notch Garage Door is an Equal Opportunity Employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
  
• 401(k) matching
  
• Dental insurance
  
• Disability insurance
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Vision insurance
  

Experience:

• sales or lead generation: 2 years (Required)
  
• B2B sales: 1 year (Preferred)
  
• Cold calling: 1 year (Required)
  

License/Certification:

• Driver's License (Required)
  

Ability to Commute:

• Flowery Branch, GA 30542 (Required)
  

Work Location: In person