Business Analyst, Logistics Claims Management and Operations

---------------

Play a leading role in operational global risk improvement at Amazon.com, where we have a tradition of leading the world in innovative technologies and services. This Business Analyst role will help business leaders make sense of complicated insurance data by building reports, analyzing complex data sets, and effectively communicating their findings to all levels of leadership.

Key job responsibilities

• Retrieve and analyze insurance and claim data using Excel, SQL, Access, Tableau, and other data management systems.
  
• Monitor existent metrics, identify and develop new metrics, and analyze them in partnership with internal teams and external vendors to identify process and system improvement opportunities.
  
• Design and implement both ad hoc and recurring/automatic reporting solutions to enable stakeholders and leadership to manage the business and make effective decisions.
  
• Support cross-functional teams on the day-to-day execution of new and existing program implementation.
  
• Drive small to medium operational enhancement projects.
  
• Research and implement cost reduction opportunities.
  

About the team

Logistics Claims Management and Operations (LCMO) provides insurance and risk expertise, guidance, and management for Amazon businesses. The 3P Insurance and Claims Team within LCMO provides insurance and claims support for third-party companies or individuals who do business with Amazon.

------------------------

• 3+ years of tax, finance or a related analytical field experience
  
• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
  
• Bachelor's degree or equivalent
  
• Experience defining requirements and using data and metrics to draw business insights
  
• Experience with SQL
  
• Experience making business recommendations and influencing stakeholders
  
• 3+ years experience in data reporting and analytics for auto insurance claims
  

----------------------------

• Excellent written and verbal communication
  
• Ability to influence stakeholders
  
• Deep experience with data reporting and data visualization tools (e.g., Tableau, PowerBI, Quicksight)
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.