Are you a customer-focused individual who thrives in a fast-paced environment? Hertrich Family of Automobile Dealerships is seeking a
Full-Time Customer Support Specialist to join our dynamic team! Bilingual in Spanish is strongly preferred.At Hertrich, we believe in providing an exceptional experience for our customers while offering unlimited career growth for our team members. As a Customer Support Specialist, you'll be a key part of a company with deep roots in the community and a strong commitment to excellence. Join us as we continue to grow with 24 dealerships, 13 collision centers, and 19 automotive brands across the Delmarva Peninsula and beyond!
- Competitive wages
- Comprehensive Medical Insurance (for employee & family)
- Dental, Vision, Accident, Cancer & Life Insurance (for employee & family)
- Short- & Long-Term Disability Plans
- Paid vacation, holidays, and personal/sick days
- 401(k) plan with employer match
- Employee purchase discounts
- Answer a multi-line phone system and direct calls as needed
- Greet and assist customers professionally and with a positive attitude
- Process cash and credit card transactions accurately
- Handle customer agreements, service tickets, and dealer exchanges using a computer system
- Perform general office duties, including filing and maintaining inventory
- Assist the Office Manager with additional tasks as required
- Excellent communication skills (verbal & written)
- Pleasant and professional demeanor in-person and on the phone
- Computer proficiency
- Strong work ethic and attention to detail
- High School Diploma or GED required
- Availability to work some evenings and Saturdays
Salary
USD 32,028 - 38,625 /yearly
Yearly based
Location
DE , United States Seaford, DE, United States
DE , United States Seaford, DE, United States
