Benefits Coordinator

The Benefits Coordinator is responsible for administering the company’s benefits programs, which include medical, dental, vision, life insurance, retirement plans, and other associate perks. This role ensures that all benefit programs support the company’s goals and meet associate needs while remaining cost-effective and competitive. The Benefits Coordinator plays a key role in associate satisfaction and retention by effectively managing and communicating benefits to enhance associate understanding and appreciation of the value provided by the company.

• Benefits Administration:
  

+ Administer various associate benefits programs, such as group health, dental and vision, life insurance, retirement plans, and wellness programs.

+ Evaluate and compare existing company benefits with those of other employers by analyzing other plans, surveys, and other sources of information.

• Associate Assistance:
  

+ Assist associates with benefits enrollment and questions, resolve issues related to the use of benefits, and handle the benefits claims process.

+ Conduct associate benefits presentations and workshops to educate staff about their benefits and any changes to the plans.

• Compliance and Reporting:
  

+ Ensure compliance with all laws and regulations affecting associate benefits, including ACA, FMLA, COBRA, and ERISA.

+ Prepare reports required by law to be filed with federal and state agencies, such as IRS, DOL, insurance commissioners, and manage audits of benefit plans.

• Vendor Management:
  

+ Work with insurance brokers and benefits carriers to negotiate coverage terms and costs on behalf of the company.

+ Manage the relationship with benefits vendors and third-party administrators.

• Additional Responsibilities:
  

+ Perform other duties as assigned, which may not be explicitly listed in the job description but are in line with the general scope of the position and the needs of the department or company.

• Adhere to company service standards: SMILE, GREET, HELP, THANK, and GOLD.
  
• Commit to high professional standards and integrity by adhering to ethical guidelines and company policies when managing benefits.
  
• Provide exceptional service and support to associates, ensuring their benefit needs are met with respect and empathy.
  
• Foster a positive work environment that reflects the company�s core values and encourages professional growth and teamwork.
  

• Strong understanding of all pertinent federal and state regulations, filing and compliance requirements affecting associate benefit programs.
  
• Excellent organizational and communication skills, with the ability to convey complex benefits information clearly and persuasively.
  
• Detail-oriented with strong analytical and problem-solving skills.
  
• Proficient with HRIS systems, especially Paycom, and Microsoft Office Suite.
  

• Required: High school diploma or equivalent, plus a minimum of three years of benefits administration experience.
  
• Preferred: Bachelor�s degree in human resources, Business Administration, or related field, coupled with extensive experience in benefits administration. Professional certifications such as CEBS, CBP, or PHR are advantageous.
  

• Prolonged periods of sitting at a desk and working on a computer.
  
• Occasionally need to move around the office for meetings and events.
  
• Must be able to lift up to 15 pounds at times.