Deliver outstanding service to both members and team members that is reflective our Brand Promise.
- We understand what you�re going through.
- We�re from here, we look out for each other.
- Working together for common goals.
- Finding and Sharing Success.
- One Team. One Statewide.
Meet or exceed all service expectations.
Meet and exceed all sales and referral expectations as established for the position
Possess adequate product knowledge as measured by the annual product knowledge certification assessment
Perform routine member transactions including: deposits, withdrawals, cash advances, loan payments, transfers and check clearing. Assist with home/mobile banking, loan application information and ACH issues. Accept requests for stop payments, wire transfers and various other items. Provide members statements and check copies as needed. Provide accurate and detailed information regarding member interactions.
Be knowledgeable in Credit Union products and services in order to assist member in meeting their financial needs.
Maintain ongoing communication with supervisor, informing him/her of all pertinent problems, irregularities, new developments, changes and other important information within area of responsibility. Take an active role in the employee coaching process.
Maintain a professional and courteous attitude with all people, including fellow employees, members, management, Board Members and outside vendors. Cooperate with other branch/department personnel to ensure team effort and prompt member service are consistently practiced.
Perform other duties as needed or assigned.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary
USD 18 - 22 /hourly
Hourly based
Location
MS , United States Flowood, MS, United States
MS , United States Flowood, MS, United States
