- ADMIN FOR CHILDREN'S SVCS
LocationMANHATTAN
- Exam May Be Required
Off Prev Tech Assistance (DPS)
Salary Range:$113,690.00 - $269,574.00Job Description
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THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $170,000.00 - $180,000.00
THIS POSITION IS OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES.
CANDIDATES WHO ARE PERMANENT IN THE TITLE OF ADMINISTRATIVE CONTRACT SPECIALIST, ADMINSTRATVE STAFF ANALYST, OR ADMINSTRATIVE MANAGER ARE ALSO ENCOURAGED TO APPLY.
Associate Commissioner for Administrative Services and Support
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.
The Division of Prevention Services (DPS) and its network of contracted providers deliver one of the largest and most diverse continuum of community-based child welfare prevention services in the nation and across New York City to improve safety, wellbeing, and permanency for thousands of families and children each year. DPS focuses on systems improvement, innovation, and strategy initiatives that require collaboration with major partners to address urgent or emerging provider and family needs, city or state mandates, and high priority strategic goals of ACS leadership.
Overview:
The Office of Family Engagement (OFE) plays a vital role in strengthening the connection between children, families, and community resources across New York City. Comprising over 50 to 60 team members, Key units include the Pathway to Prevention, which connects families to community-based services and resources, and the Support Line, a dedicated helpline that provides immediate assistance to families in the community without ACS involvement. OFE is also include the Family Home Care team which processes all homemaker services requests from ACS Borough Offices and the contracted prevention providers.
Through strategic partnerships with community organizations, government agencies, and families, OFE ensures that families have access to culturally competent, community-based support, resources, and services. This office serves as a critical bridge, facilitating real-time responses to families’ needs and fostering meaningful engagement to promote stability, safety, and well-being. OFE’s leadership in systemic family-centered practices is essential for creating a more accessible, responsive, and equitable child welfare system. This office plays a crucial role in reducing unnecessary reports to the State Central Register, when safety is not a concern, by increasing supports accessed directly by families.
Key Responsibilities:
Strategic Leadership & Systemic Vision: Provide executive-level leadership and vision for OFE, partnering with divisional and agency leadership to design, implement, and refine citywide strategies that embed family engagement at every level of prevention and child welfare services. Lead efforts to develop innovative approaches that elevate family voice and influence policy and practice.
High-Level Collaboration & Partnership Development: Cultivate and maintain strategic partnerships with key city agencies including Human Resources Administration, Department of Homeless Services, NYC Health + Hospitals, and NYC Public Schools to coordinate services, benefits, and resources that meet the holistic needs of families. Serve as a senior representative in inter-agency collaborations, influencing policy and practice at the highest levels.
Policy Development & Systemic Change: Drive the development and implementation of policies that embed family-centered practices into the division’s strategic framework. Lead efforts to shift practices from traditional reporting to family needs assessment, emphasizing trauma-informed, culturally competent engagement.
Leadership in Family-Centered Approaches: Support and strengthen prevention providers, community-based organizations, and internal teams to deliver high-quality, family-centered services. Oversee initiatives to ensure services are accessible, culturally competent, and aligned with best practices in family engagement.
Operational Oversight & Program Sustainability: Oversee the integration and sustainability of in-home family support services, including partnerships with contracted homemaker providers. Works closely with providers to ensure programs are effectively incorporating family perspective in service delivery.
Data-Driven Policy & Practice: Collaborate with quality improvement, contract management, and finance teams to ensure programs are evaluated, sustainable, and impactful. Utilize data and community feedback to continuously refine engagement strategies and improve outcomes for families.
Representation & Advocacy: Represent the Deputy Commissioner and division at high-level meetings with federal, state, and city officials, as well as national stakeholders, informing policies and practices that advance family engagement and systemic reform.
Leadership & Organizational Development: Mentor and develop senior staff and frontline teams, fostering a culture of innovation, cultural competence, and family-centered practice. Lead organizational change efforts to embed family voice into all aspects of service delivery.
Systemic Impact & Thought Leadership: Serve as a senior thought leader within ACS and the broader child welfare community, advancing innovative models of family engagement, influencing policy reforms, and ensuring the division’s practices reflect a commitment to racial equity, social justice, and family empowerment. Building new relationships with communities in New York City to advance the Divisions strategic plan.
ADDITIONAL INFORMATION:
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY:
- Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 714668.
- NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.
- NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.
ADMINISTRATIVE DIRECTOR OF SOC - 10056
Minimum Qualifications1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or
2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:
(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or
(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)†above for each year of experience up to a maximum of three years; or
(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.
However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.
Preferred Qualifications: - Extensive senior leadership experience in child welfare, family services, or community engagement at a city, state, or national level. - Proven track record in developing and leading high-impact, system-wide initiatives that center families’ voices and needs. - Experience working across multiple agencies and sectors to coordinate services and influence policy. - Strong strategic planning, policy development, and stakeholder engagement skills. - Deep understanding of racial equity, social justice, trauma-informed care, and culturally competent practices. - Exceptional communication, negotiation, and representational skills. - Ability to lead organizational change and foster a collaborative, family-centered culture.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
New York City Residency is not required for this position
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Title code
10056
Civil service title
ADMINISTRATIVE DIRECTOR OF SOC
Title classification
Competitive-1
Business title
Associate Commissioner
Posted until
09/05/2025
- Experience Level: Manager
M6
Number of positions
1
Work location
150 William Street, New York N
- Category: Social Services
Salary
USD 113,690 - 269,574 /yearly
Yearly based
Location
NY , United States Manhattan, NY, United States
NY , United States Manhattan, NY, United States
