AS400 Computer Help Desk Clerk

Position Overview:

The AS400 Operator will be responsible for helping with AS400 Operations and Network Helpdesk, as well as scanning documents electronically.

Principal Duties and Responsibilities (Essential Functions):

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performs other AS400 operations as needed.
  
• Helpdesk relief as needed.
  

Scanning and Indexing of Invoices, Pick Tickets, Vouchers, Repair Orders etc. *300 items per hour.
Verification of Invoices, Pick Tickets, Vouchers, Repair Orders etc. *300 items per hour.

• Recognizing when the quality of the scanned image requires adjustments to scanner settings.
  
• Files, classifies and retrieves material in an established filing system or computer system.
  
• Performing necessary tracking data input tasks assigned to scanners.
  
• Receives, screens and reviews documents for tasks.
  
• Searches for and compiles information and data.
  
• Makes copies of material as required.
  
• Sorts and distributes mail when required.
  
• Transmitting manual/computer checks.
  
• Daily and monthly backups of network and AS400.
  
• Printing of invoices that will be mailed out to the customer on a daily basis.
  
• Running end of day reports.
  
• Tracking, inventory and shipping of backup tapes for all branches.
  
• Performs other duties as assigned.
  
• Regular attendance is an essential function of the job.
  

Qualifications & Skills:

• Must be highly detail-oriented and possesses a high degree of accuracy.
  
• Ability to meet deadlines and prioritize.
  
• General office experience including alpha and numeric filing.
  
• Accurate, good with numbers.
  
• Typing minimum of 45 wpm.
  
• Knowledge of 10 key helpful.
  
• Ability to work under minimal supervision.
  
• Candidate should have 1 -2 years experience with AS400
  

Education & Experience:

• High School diploma or an equivalent combination of education and/or relevant experience.
  
• Flexible hours Friday and Saturday
  

Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop or kneel. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet, but within in Service, Warehouse or Production areas, the noise level may be loud.

Other Criteria:

• Complies with Company policies and procedures.
  
• Performs job safely with respect to others, property and to individual safety.
  
• Works effectively with others in the Company to encourage teamwork and productivity.
  

EEO Statement

Valley and the Valley Power Systems Family of Companies is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Skills

Preferred
Word
Intermediate

Excel
Intermediate

Behaviors

Preferred
Team Player: Works well as a member of a group

Functional Expert: Considered a thought leader on a subject

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter: Inspired to perform without outside help

Goal Completion: Inspired to perform well by the completion of tasks

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Education

Preferred

High School or better.

High School or better.

Some college or better.

Experience

Required
2 years: AS400

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Full-time

Pay: $32.00 - $35.00 per hour

Experience:

• IT support: 2 years (Required)
  
• AS400: 1 year (Required)
  

Work Location: In person