Application Analyst II or III

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference.

ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.

• Application Analyst II - $19.00 - $23.50 per hour
  
• Application Analyst III - $23.00 - $28.50 per hour
  

+ The hiring pay range for this position is commensurate with the level of relevant experience and education.

• Minimum 4 Weeks of Paid Time Off (PTO)
  
• 11 Paid Holidays
  
• Medical, Dental, and Vision Insurance
  
• Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
  
• Company provided Live, AD&D, and Disability Insurance with supplementation options
  
• 401(k) plan with discretionary company match and profit sharing
  
• Discretionary annual bonus and employee referral incentives
  
• Employee Assistance Program (EAP)
  
• Tuition Reimbursement Program
  
• Spanish Communication Assistant Program Incentive
  
• Employee Banking Products
  

• This position will be responsible for providing expertise, troubleshooting assistance and help desk support for
  

core banking applications. Monitoring core application health, notifying management of issues, and

recommending solutions

• Excellent customer service and people skills.
  
• Assist internal personnel with questions and issues regarding core applications.
  
• Handle incoming calls in a tiered call center manner.
  
• Maintains a current knowledge of core applications.
  
• Work with core application vendors to resolve problems and questions.
  
• Documents and tracks all calls.
  
• Create ad hoc reports and datasets based on data requests.
  
• Maintain/update current reports based on evolving needs.
  
• Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as
  

knowledge and consistent compliance with other banking regulations and Bank policies and procedures related

to the position.

• Delivers quality of service as defined by department standards.
  
• Maintains confidentiality as defined by department standards.
  
• Supports the company�s Mission, Vision, and Values.
  
• Other duties may be assigned.
  

• 5 years of banking experience and 3-5 years of help desk experience preferred.
  
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  

• 8 years of banking experience and 5 years of help desk experience preferred.
  
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  

ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law.

ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that Applicant not provide information on age, date of birth, or graduation date from any academic institution, including on resumes.