AO Pacific Business - Manager

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At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.

Supports the Global Line Station business office with the primary area of focus being the Americas region (Canada, Mexico, Central/South America, the Caribbean). The Business Manager will be responsible for supporting the field leaders with station performance (safety, CSAT/NPS, operations, finance) resource planning and project management as well as serving as their advocate within the Corporate Support Center (CSC) for strategic initiatives.

• Act as an advocate for airport leaders across various departments (CSC and field) for tactical issues and long-term strategic initiatives
  
• Monitor financial performance and ensure alignment and coordination with the Finance and Resource Planning teams
  
• Identify stations and/or metrics requiring additional focus; collaborate with leaders to develop and implement solutions
  
• Analyze trends and insights and proactively seek improvement opportunities
  
• Lead data analysis for assigned region
  

Note: This position is based at the CSC - Willis Tower, located in Chicago, IL. and considered a hybrid work-schedule working in office. However, that may evolve with the needs of the company.

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• Demonstrated analytical acumen
  
• Demonstrated self-motivation and initiative
  
• Demonstrated leadership consistent with the United leadership model
  
• Experience executing initiatives and/or projects with measurable results
  
• In possession of a valid, unrestricted US passport and willingness to travel up to 25% domestic and international
  
• Proficiency with Microsoft Office products, with emphasis on Excel and PowerPoint
  
• Ability to adjust working hours to align with the needs of assigned region when needed and willingness to work during non-standard hours and peak periods when needed to support a global 24/7/365 operation
  
• Must be legally authorized to work in the United States for any employer without sponsorship
  
• Successful completion of interview required to meet job qualification
  
• Reliable, punctual attendance is an essential function of the position
  

• Bachelor's degree preferred; relevant work experience will receive equal consideration
  
• Airport Operations experience in a line station or Regional Line Station
  
• Knowledge of key Airport Operations performance, finance, safety, AO Balanced Scorecard, and resource planning activities and metrics or previous experience supporting an operating group
  
• Process improvement experience
  

The base pay range for this role is $79,800.00 to $103,966.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.