Ambassador

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's 2024-2025 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.

The main objective of the Ambassador role is to ensure the utmost quality in patient / visitor experience as part of the institutional Welcome Initiative. This position is part of our comprehensive guest management and visitor access strategy and directly influences departmental functions and overall patient/visitor experience across the institution.

Locations: Woodlands, DI West, and West Houston

Shift Varied (6a to 6p) five 8 hour shifts Monday- Friday Occasional weekend during holiday coverage dates with planned flex days

Key Functions

Acknowledges and greets patients and visitors and performs health screening.

Accurately provides information and instruction, pertaining to all hospital campus to patients, visitors and staff.

Maintains a highly professional and positive attitude while dealing with customers and peers and performs multiple tasks as screener, greeter, information desk, in a fast-paced environment.

Other duties assigned

Education Required:High school diploma or equivalent.

Education Preferred: Associate's degree in related field.

Experience Required:Two years of customer service experience responding to customer inquiries or related experience. Bachelor's degree can be substituted for required experience.

Experience Preferred: Healthcare and/or Hospitality experience.

Physical Demands:

Standing - Constant 67 - 100%

Walking - Constant 67 - 100%

Sitting - Occasionally 11 - 33%

Reaching - Occasionally 11 - 33%

Carrying - Occasionally 11 - 33%

Lifting - Occasionally 11 - 33%

Pushing/Pulling - Occasionally 11 - 33%

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

Must pass pre-employment skills test as required and administered by Human Resources. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

• Requisition ID: 175952
  
• Employment Status: Full-Time
  
• Employee Status: Regular
  
• Work Week: Days
  
• Minimum Salary: US Dollar (USD) 37,450
  
• Midpoint Salary: US Dollar (USD) 42,725
  
• Maximum Salary : US Dollar (USD) 48,000
  
• FLSA: non-exempt and eligible for overtime pay
  
• Fund Type: Hard
  
• Work Location: Onsite
  
• Pivotal Position: No
  
• Referral Bonus Available?: No
  
• Relocation Assistance Available?: No
  
• Science Jobs: No
  

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