Performs designated routine tasks related to the operation of the physical therapy (PT) department including pre and post-care treatment cleaning functions, supply inventory and environment of care processes.
- Completes registration process for outpatients. Coordinates registration process with the Patient Access team.
- Verifies payer for new and recurring therapy outpatients.
- Schedules patients for appointments. Performs appointment reminders routinely.
- Ensures full patient schedule capacity for each therapist.
- Collaborates with the Referral Coordinator in ensuring active authorization for the therapy services when scheduling for outpatient appointments.
- Performs front desk functions: greets patients, checks attendance and answers phone. Communicates with therapist re: patient�s attendance status.
- Prepares, maintains and cleans treatment areas and equipment when able to assist.
- Performs regular (weekly) inventory and ordering of supplies.
- Follows procedures for proper care of equipment and supplies.
- Performs general office and clerical procedures including filing, copying, faxing, scanning, and record keeping.
- Ensures the EOC compliance (hot pack and cold pack unit cleaning, temperature checks, cleanliness, equipment safety) of the PT department.
- Cooperates with all staff in carrying out responsibilities.
- Performs critical thinking and problem resolution process with the team necessary to effectively manage the front-line customer issues and related care provision processes.
- Minimum High School/GED, Associates degree preferred
- Minimum 3 - 5 ears of related experience
- Experience with Meditech or EMR, Outlook, Appointment scheduling and Microsoft office is highly desirable
Humboldt Park Health offers competitive benefits that vary based on your position, job status and scheduled hours/FTE
Equal Opportunity Employer
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Salary
Hourly based
Location
IL , United States Chicago, IL, United States
IL , United States Chicago, IL, United States
