AEC Mentor

The AEC Mentor provides guidance and support to adult learners with the goal of promoting participant academic and personal growth

• Take and record class attendance and arrival times
  
• Personally and promptly contact each student who is absent for class
  
• Share knowledge and advice to help students develop problem-solving skills and make decisions. Suggest community resources that may be helpful
  
• Provide constructive feedback to help students improve academic and problem-solving skills
  
• Track student progress and help them stay focused on their goals
  
• Maintain a flexible schedule and office hours in order to accommodate adult-learner schedules
  
• Unlock and lock classrooms whenever school is in session
  
• Complete minor office work as assigned
  
• Perform miscellaneous job-related duties as assigned
  
• Become familiar with and follow expectations outlined in the AEC Program Manual
  
• Serve as a point of contact for participants, assisting with inquiries, confirming appointments, and providing information on program schedules and requirements.
  
• Support participant engagement by helping with reminders, follow-ups, and general program communications
  
• Enter participant data and program information into databases accurately and efficiently, maintaining up-to-date records for reporting
  
• Support program staff with setting up and cleaning up facilities before and after activities
  
• Maintain exceptional attendance
  
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants.
  
• Other duties as assigned
  

• Personally participate in ongoing professional growth, education and development as well as supporting others in their efforts to develop.
  
• Ability to interact effectively with individuals from a variety of backgrounds
  
• Must have excellent working relationships with supervisor and co-workers
  
• Must possess strong leadership and organizational skills
  
• Must have effective verbal and written communication skills
  

• Educate customers and the community about the mission and vision of the organization.
  
• Demonstrate the Goodwill core values through actions and words
  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent required
  
• Successful completion of Bridges Out of Poverty, Getting Ahead Class preferred
  

• CPR/First Aid Certificate preferred
  
• Must maintain a valid driver�s license and be insurable
  

• Exceptional communication, interpersonal, and problem-solving skills, with the ability to work collaboratively across diverse teams
  
• Ability to address individualized learning needs of participants
  
• Proficiency in Microsoft Office Suite
  
• Must maintain confidentiality and use discretion in dealing with sensitive or controversial issues and information
  
• Desire to serve the segment of the adult population that strives to improve themselves and their families through educational advancement
  
• Ability to maintain accurate information and efficient record keeping systems
  
• Ability to travel within the Goodwill service area
  

Lifting up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and files. Walking and standing are required occasionally.

• General office environment infrequently exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.)