Administrator

Overview:

The Administrator is primarily responsible for ensuring the delivery of high-quality resident care within the Village community. This role also oversees staff management, regulatory compliance, budgeting, operations, and community engagement. Through proactive communication, thoughtful problem-solving, and strong community engagement, the Administrator plays a critical role in enhancing the quality of life for residents and sustaining the Village’s mission and reputation.

Responsibilities:

• Coordinate the resident functional assessment process including the development and monitoring of Resident Care.
  
• Plan, implement, and administer programs and services in the resident care department, including quality initiatives, training, and coordination of staff appreciation and recognition efforts.
  
• Monitor the use of facilities and staff to ensure effective use of resources, and assess the need for additional staff, equipment, and services to ensure adequate resident care coverage at all times.
  
• Maintain awareness of advances in medicine, technical issues, and government regulations.
  
• Participate in resident/family conferences as needed and assist in developing and implementing plans of correction based on surveys.
  
• Review and approve documentation, charts, and records for residents.
  
• Observe and monitor resident conditions-including care, diet, psychosocial, and spiritual needs-by making rounds and taking appropriate actions.
  
• Engage regularly with residents and resident associations to ensure their needs are being met, address concerns, and resolve complaints, disturbances, or violations in accordance with management regulations.
  
• Manage and oversee operations, maintenance, administration, and overall improvement of the Village.
  
• Conduct supervisory activities such as hiring and terminating staff, providing employee orientation and training, creating work schedules, coaching or disciplinary action, and approving department employee time sheets.
  
• Provide and attend training and development opportunities to ensure staff preparedness and maintain professional knowledge.
  
• Prepare and administer the Village budget, including monitoring budgetary performance.
  
• Assess the financial health of the Village through regular review of payables, receivables, billing, and expenses, and implement changes as needed to ensure sustainability.
  
• Approve financial transactions and execute contracts for services such as cleaning, maintenance, and security within McFarlan Charitable Board-approved limits of authority.
  
• Review and approve contractor bids and general maintenance requests; inspect grounds, facilities, and equipment to determine needs for repair or upkeep develop, implement, and administer Village policies, procedures, and programs, ensuring compliance with all internal standards and applicable federal, state, and local regulations.
  
• Submit timely verbal and written reports on Village operations, resident care, and quality metrics.
  
• Meet with prospective tenants to show properties, explain terms of occupancy, and provide community information.
  
• Determine and certify the eligibility of prospective tenants according to government program regulations.
  
• Maintain occupancy rates at or above established goals by minimizing turnover and managing a waitlist to fill vacant units promptly.
  
• Promote the Village through development of a marketing plan, participation in outreach events, and visibility within community and professional organizations.
  
• Follow all established policies and procedures including but not limited to:
  
• Presbyterian Villages policies and procedures
  
• Safety policies and procedures
  
• Federal, state, and local regulation
  
• Perform all other duties as assigned.
  

Qualifications:

• Certificates & Licenses
  

Registered Nurse or Licensed Practical Nurse preferred

Supervisory experience required

Experience working in senior housing or with seniors preferred

Experience in housing software