Admin Training & Development

Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.

The position plays a critical role in ensuring effective onboarding and continuous development of new associates.

This position is responsible training new associates, focusing on technical training, safety and evaluating their

progress. This role supports orientation and onboarding tasks while providing ongoing coaching for and feedback to

ensure associates are equipped to succeed in a fast-paced distribution center environment. Key partner in the

onboarding of new associates and assisting existing staff in skills development in areas of proper lifting techniques,

safety, equipment operation and process changes. Partners with Operations team, Industrial Engineer, and Human

Resources to ensure metrics, documentation, tools, and systems are current and following company standards.

Principle Duties and Responsibilities:

• Provide one on one training to associates following the onboarding guidelines and checklists.
  
• Emphasize safety protocols and best practices, including proper use of equipment, safe work habits and
  

emergency procedures. Support safety training and always reinforce the importance of safety.

• Assess progress of associates through observations, practical experience, and on-the-job performance.
  
• Provide constructive feedback and additional support to associates who may require further assistance.
  
• Provide ongoing coaching and feedback to associates to help them meet performance and safety standards.
  

Identify areas of improvement and create action plans for individuals as needed.

• Assess and certify associates on equipment and selection techniques.
  
• Instruct associates on how to select and palletize grocery, produce, meat, frozen food, and dairy orders for
  

shipment to retail stores accurately.

• Teach associates how to operate pallet jacks, forklifts, and other material handling equipment in a safe and
  

efficient manner.

• Assist in follow-up training and retraining of associates where needed.
  
• Assist Safety Specialist in implementation of monthly tips and recertify associates after incidents on
  

equipment.

• Monitor aisles and provide feedback/coaching to all associates on techniques.
  
• Collaborate with supervision to identify training needs and opportunities for process improvement.
  
• Provide support to production as needed or when training schedules decrease.
  
• Role models following all policies and procedures.
  

Ability to operate a pallet jack and lift.

• Strong verbal communication and interpersonal skills
  
• Demonstrated dedication to safety
  
• Works well with others and contributes to a team effort
  
• Ability to lead and communicate in a professional manner.
  
• Ability to partner with various teams and individuals in the Distribution Center.
  
• Ability to adapt training methods to meet the diverse learning styles of associates
  
• Ability to reach, stoop, bend, and lift up to and including 80 lbs. repetitively
  
• Ability to lift 90% floor to shoulder
  
• Ability to communicate in verbal and written correspondence.
  
• Ability to work a variety of work shifts and schedules (length, time, weekends, holidays)
  
• Ability to stand for extended periods of time
  
• Willingness to be trained in a variety of positions, demonstrating multi-skill capabilities.
  
• Able to use personal computer for data entry and research purposes
  
• Highly motivated self-starter and team player with strong attention to detail and the ability to prioritize
  

multiple tasks in a fast-paced environment

• Ability to wear a headset to support voice selection for all areas of warehouse selection
  
• Ability to work in a -5 degree to 90+ degree Fahrenheit environment (temperature varies within each
  

department) for extended periods of time

• Ability to read and understand written and numeric product identifiers
  

Available schedules:

1st Shift Tuesday - Friday 6am -4:30pm

2nd Shift Tuesday - Friday 7pm - 5:30am

At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.