Accounts Receivable Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Creation Technologies is seeking a driven and customer-focused AR Specialist to join our high-performing team! Based out of our either our Dallas, TX, Everett, WA or Boise, ID locations, this opportunity supports our global operations and plays a critical role in managing customer accounts, minimizing financial risk, and maximizing collections-while maintaining exceptional service. This is a hybrid role requiring you to be up to 3 days/week in-office.

If you’re a strategic thinker with strong communication and negotiation skills, passionate about process improvement and mentoring others, this role is your next big move.

What You’ll Do* Manage full-cycle accounts receivable for U.S. and Canadian business units.

• Lead collection efforts, investigate delinquent accounts, and resolve payment issues professionally and promptly.
  
• Perform cash management duties including bank deposits, invoicing, payment applications, and manual corrections.
  
• Reconcile customer accounts and resolve discrepancies with attention to detail and accuracy.
  
• Conduct credit checks on new customers and perform trade and bank reference inquiries.
  
• Prepare and maintain AR reporting and ensure timely month-end closings, including sub-ledger reconciliations and accruals.
  
• Handle customer inquiries, perform transactional research, and ensure thorough and timely communication with all stakeholders.
  
• Provide assistance to the AR Leader in process improvements, reporting, and special projects.
  
• Mentor junior team members, fostering a collaborative and high-performing team culture.
  

What You Bring* Minimum 5 years of AR and collections experience, preferably in a manufacturing environment.

• Proficiency in ERP systems (experience preferred).
  
• Intermediate to advanced Microsoft Office skills: Excel, Outlook, Teams, Word.
  
• Strong analytical, reconciliation, and problem-solving skills.
  
• Excellent verbal and written communication and interpersonal abilities.
  
• High level of initiative and accountability, with the ability to work independently and manage shifting priorities.
  
• Strong negotiation and conflict resolution capabilities.
  

You’ll Thrive Here If You…* Deliver exceptional customer service with every interaction.

• Adapt proactively to change and contribute innovative solutions to improve processes and efficiency.
  
• Value collaboration, mentorship, and inclusion.
  
• Are committed to continuous learning and personal growth.
  
• Take pride in delivering high-quality, accurate work on time.
  

In accordance with pay transparency regulations, the anticipated starting salary for this position ranges from $60k-$70k USD annually. Full-time employees are also eligible for performance-based bonuses and a range of benefits. Please note that this salary range is not guaranteed, and the final offer may vary based on experience, education, location, and shift. Additionally, the benefits and programs available may differ depending on the hire date, schedule type, and hours worked.

Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Canada: Title for the position will be in accordance with applicable national and local laws.