Account Service Representative

“Customer Inspired†isn’t our slogan - it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.

As an Account Service Representative, you’ll be on the front line of C Spire’s customer experience in one of our retail locations. You’ll join an elite, sales-focused team that thrives on exceeding goals and winning together. With top-tier benefits, uncapped commission, and career growth opportunities, this role is tailor-made for talented and driven professionals who are passionate about technology and customer service.

• Drive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunities-averaging over $50,000 annually in total compensation.
  
• Serve as a knowledgeable and trusted consultant for customers, staying up to date on the latest devices, plans, and home services.
  
• Deliver exceptional customer service with integrity and enthusiasm in every interaction.
  
• Contribute to a high-performing team that is laser-focused on dominating the telecommunications industry.
  
• Leverage C Spire�s investment in your future-advance through our management training programs or grow where you are with ongoing retail development support.
  
• Represent the C Spire brand with professionalism, passion, and drive.
  

You’ll bring a passion for technology, a dedication to results, and the drive to deliver unbeatable service to every customer who walks through our doors.

In addition to that, we require:

• One year of customer service or sales experience or a bachelor�s degree or equivalent.
  
• Excellent communication skills.
  
• A passion for technology and a commitment to staying current on new devices and plans.
  
• Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.
  
• We will give special consideration to candidates who have:
  
• Two or more years of experience in sales or in a customer-facing, fast-paced retail environment.
  
• A proven track record of hitting goals and advancing professionally.
  

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:

• Competitive Compensation Package
  
• Blue Cross Blue Shield Health Insurance
  
• Tuition Assistance Programs
  

• 401k Match
  
• Teladoc Telemedicine
  
• WellBeacon Wellness Program
  
• Paid Talent Referral Opportunities
  
• Tailored learning paths for every position
  

Must be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing a computer screen.

• Complimentary wireless service and device available to team members in our wireless footprint.