Account Manager

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Account Manager

The Account Manager has enterprise-wide responsibility for ensuring quality delivery and maintenance support of all products and services to assigned clients. They are responsible for managing and developing operational relationships for their assigned clients; taking primary responsibility for driving client satisfaction with service delivery. They serve as primary contact to direct resources and activities within the Fiserv organizations as it relates to client operational issues. The Account Manager works with the Relationship Managers to live the Fiserv Values through every aspect of our interaction internally and externally. Proper execution by a Account Manager results in increased client satisfaction, revenue growth due to sales opportunities and new client potential based on positive client references

• 3+ years� experience with emphasis on banking/financial technology or the financial industry
  

• 5+ years� experience with emphasis on banking/financial technology or the financial industry
  
• Bachelor�s degree in Finance/Business
  
• Relationship Building/Cultivating
  
• Customer Service and Conflict Management skills
  
• Ability to identify needs, formulate a plan, and execute plan through resolution
  
• Strong PC skills, particularly with MS Office applications
  
• Strong written/verbal communication skills
  
• Solid administrative skills, such as planning, organizing, and time management
  
• Project Management experience
  
• Seasoned individual who can manage complex accounts (interaction with specialized areas involving a large number of client contacts, oversight of the implementation and support of sophisticated solution sets, dynamic relationships, communication around technical and vast infrastructure, use of project governance, etc.)
  
• Requires management and leadership skills with the ability to operate at an executive and tactical level using both sophisticated written and verbal communication skills
  

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
  
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
  

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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