Account Executive

The Account Executive plays a pivotal role in supporting the client lead in external collaboration with the client, and internally with the client service team, communications team, creative team, and operations team to deliver results for our clients. Externally, the AE will have a supporting role, working closely with the client lead and collaborating with their assigned clients to discuss project strategy, insights, results, budget, timing and expectations. Internally, the AE will manage this information with the appropriate team members and ensure all tasks are executed within the project parameters and to the agency’s high standard of quality. Our homebase is Indianapolis, Indiana. The preference for this role is to be a local candidate or a candidate willing to relocate. There is flexibility for qualified candidates who live within a reasonable driving distance of Indianapolis.

• Coordinate with the client lead on client communications to help determine direction, provide insight, seek clarity, maintain expectations and ensure accountability
  
• Participate in and lead internal collaborative sessions, and external meetings where appropriate, taking ownership of assigned responsibilities from beginning to end
  
• Lead, co-lead or participate in client meetings and presentations with agility, poise and efficiency
  
• Assist with or lead completion of all project briefs, including project objective, metrics, audience, target and messaging
  
• Focus on ensuring the tactical execution is aligned with the direction provided by the client and/or internal stakeholders
  
• Possess an understanding of digital project characteristics and expectations, such as the process for creating websites and online ads
  
• Understand basic tracking and optimization opportunities, whether it be via media campaigns or website performance, in order to shift efforts to meet metrics
  
• Track client and internal budgets to ensure correct expenditure, pacing and invoicing
  
• Manage change order estimation and approval, if necessary
  
• Correspond with the internal media team and/or external media partners to understand the media buy�s objectives, targeting and budget breakdown
  
• Promptly address all external or internal questions pertaining to a project, account or historical information
  
• Assist with creative troubleshooting and project emergencies
  
• Review all creative deliverables for project brief compliance, ensuring the quality of work meets agency and client expectations
  
• Maintain effective, constant, open and positive communication, both written and oral, with all parties
  

• Bachelor�s degree in communication, marketing, advertising or related field
  
• 5 - 10 years of account service or high-touch customer service experience
  
• Advertising agency experience preferred
  
• Fortune 500 client experience
  
• Management of budgets exceeding $1M
  
• Familiarity with digital media terms and campaigns a plus
  
• Willingness to travel as needed
  
• Sustain prolonged periods of being stationary at a desk and working on a computer
  

• Demonstrate effective decision-making skills when faced with a problem, including the ability to creatively evaluate situations calmly and identify solutions to benefit all parties
  
• Demonstrate a desire to take advantage of and seek out learning opportunities to gain insight and experience in an ever-changing, digital environment
  
• Possess strong attention to detail, initiative, stellar organizational skills, and the need to over-communicate and be highly collaborative
  
• Possess a passion for creativity, innovation, and a commitment to delivering results for clients
  
• Demonstrate the ability to plan and schedule tasks effectively, arrange workload to get desired results, allow flexibility in planning to accommodate changing needs, and adapt well to unexpected occurrences
  
• Contribute positively to The Basement�s collaborative working culture and demonstrate the desire to understand the feelings and perspectives of others.
  
• Learn and follow all applicable company processes and policies
  
• Be a high-quality representative of The Basement in interactions with partners, clients, and fellow staff
  

The Basement is offering a compensation package commensurate with the selected candidate’s experience. Benefits include a hybrid work environment, health, dental and vision plans, paid parental leave, a 401(k) plan with Company match, along with paid holidays, flexible vacation, volunteer and sick days.

The Basement is an equal-opportunity employer.

If you are interested in this position and need assistance with the application process, please submit your resume to careers@thebsmnt.com.